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Job Description
JD :
Primary Skill - Splunk
Secondary Skill: Red Hat Linux
Brief Description : L2 Splunk Admin - RTM, are responsible for collaborating and working with Airbus
internal and external organizations to provide operational technical support to business and application
teams. He or she should be able to drive the optimization, reliability, efficiency and availability of the RTM
infrastructure in place with all assets, solutions and capabilities while working in a self-sufficient
multi-disciplinary team environment and responsible for ITIL based support processes that include
incident, change & Problem management tracking and support.
Key Deliverables:
Success will be measured in a variety of areas, including but not limited to:
Deliver business value as per expected by the business owner
Give a transparent information during the AGILE rituals (Remaining to do and issues
encountered) and request help for support
Consistently ensure the on-time delivery and quality (first-time-right) of the sprints
Bring innovative cost effective solutions
Achieve customer satisfaction
Key Responsibilities :
Take ownership and be available 24 X 7 in case of crisis management
Perform trend analysis on the daily, weekly and monthly KPI reports to identify the potential risks
and issues and guide the L1/L2 team to drive them under continuous improvement plans.
Review the Business specific KPI dashboards and suggest value based improvements
Review the Incident, problem and change report and Guide L2 and L1 teams for closures within
the SLA / OLA.
Perform the RCA and drive the actions identified for permanent resolution of the issues.
Training actions report including delivery of training materials created
Review the Knowledge articles and suggest improvement and updates periodically
Perform periodic audits and participates in the system improvement audits and contribute to the
continuous improvement strategy
Collaborate and contribute to the sprint review/ Planning
Escalation & complaint management on Incident/request & Crisis management
Collaborate with the product owner and leadership for driving the future innovation
Automate, stabilize and sustain the recurring tasks to drive the overall efficiency in the RTM run
operations
Knowledge & Skills:
Science graduate with 5+ years of experience in Infrastructure monitoring with SPLUNK
Looking to get Placed? Try our Placement Guarantee Plan
Must Know (expert Level)
Strong Sense of ownership of technical issues and proven capabilities in driving the
complex issues to closure
SPLUNK Infrastructure, deployment, integration and administration with certifications
Certified Redhat Linux administrator & strong understanding of the Windows OS
Amazon : AWS EC2, S3, Route53
Expert in Scripting : Shell / Python
Strong Understanding of Network DHCP / DNS / SSL
DevOps : Git / Ansible / Jenkins
JIRA/Confluence
Authent. SAML/Oauth
ITIL Methods for Incidents/Changes/Problem/Escalation Management
Error & Performance Troubleshooting Methodology
Excellent communication skills.
Intermediate Knowledge
Agile ways of working
ServiceNow
Basic Knowledge
JIRA/Confluence/VersionOne
Skills
LinuxSplunk DevelopmentSPLSplunk AdministrationDevelopmentAdministrationSplunkTechnical SupportComplaint ManagementAdministrationDeliveryIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Capgemini was founded by Serge Kampf in 1967 as an enterprise management and data processing company. The company was founded as the Société pour la Gestion de l'Entreprise et le Traitement de l'Information (Sogeti).
In 1974, Sogeti acquired Gemini Computer Systems, an American company based in New York. In 1975, having made two major acquisitions of CAP (Centre d'Analyse et de Programmation) and Gemini Computer Systems, and following the resolution of a dispute with the similarly named CAP UK over the international use of the name 'CAP', Sogeti renamed itself as CAP Gemini Sogeti.
Capgemini stands as a global leader in consulting, technology services, and digital transformation, recognized for its commitment to delivering innovative solutions that enable clients to navigate the complexities of the digital era. With a presence in more than 40 countries, Capgemini leverages its deep industry expertise and cutting-edge technologies such as cloud, digital, and platforms to help businesses reimagine their operations and achieve substantial outcomes.
The company's approach is deeply rooted in a powerful collaborative ethos, partnering with clients to address their most critical business challenges and opportunities. A Capgemini career offers a window into the forefront of technological advancements and transformative projects across various industries, making it a highly sought-after workplace for those looking to make a significant impact in the tech sector.
Embarking on a Capgemini career means joining an innovative and inclusive community where continuous learning and professional growth are not just encouraged but embedded in the company's culture. Capgemini is dedicated to nurturing talent and providing its employees with the tools and opportunities to excel and drive change. A Capgemini career is characterized by a diverse and dynamic environment where individuals from various backgrounds come together to solve complex problems and deliver exceptional value to clients.
The company's commitment to employee development is evident through its extensive training programs, mentorship opportunities, and a career path that offers both vertical and horizontal progression. For those passionate about leveraging technology to make a difference, a Capgemini career provides an enriching platform to develop skills, work on groundbreaking projects, and be part of a global team that values innovation, collaboration, and making a positive impact on the world.
Important dates & deadlines?
Application Deadline
16 Jan 26, 04:17 PM IST
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