Account Manager II

Careem
Department Icon Business Development / Sales
147+ Applicants
Posted: 4 months ago
2-4 years
Dubai, UAE
full time
Posted: 4 months ago
|
Applicants: 147+
Job Description
About Company
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Job Description

Job description / Role
Job Type
Full Time
Job Location
Dubai, UAE
Nationality
Any Nationality
Salary
Not Specified
Gender
Not Specified
Arabic Fluency
Free Workshop

Not Specified
Job Function
Finance, Business Analysis & Consulting
Company Industry
Transport, Distribution & Logistics
About the team

The Food team at Careem is at the forefront of transforming how people experience food delivery across the UAE. As part of one of the fastest-growing verticals, we are a dynamic group of professionals driven by innovation, data, and our mission to simplify and improve lives. We work closely with partners, operations, and product teams to ensure seamless, delightful food delivery experiences for our customers.

About the role

We are looking for an Account Manager to join our Food - UAE team in Dubai. This role is responsible for owning and nurturing relationships with our restaurant partners to help them grow and succeed on the Careem platform. You will play a critical role in optimizing partner performance, improving operational metrics, and driving strategic initiatives that benefit both Careem and our partners.

What youll do
  • Manage a portfolio of restaurant partners, ensuring strong relationships and satisfaction.
  • Drive partners performance through business reviews, data insights, and strategic recommendations.
  • Collaborate cross-functionally with Operations, Marketing, and Product teams to execute growth initiatives.
  • Identify and resolve partner concerns swiftly to ensure a high-quality experience.
  • Monitor and analyze partner performance metrics, identifying areas for improvement.
  • Support onboarding and training of new partners to set them up for success.
  • Advocate internally for partner needs and work with relevant teams to drive platform improvements.

    Looking to get Placed? Try our Placement Guarantee Plan

    • What youll need
  • 2-4 years of experience in account management, partner success, business development, or similar roles, preferably in tech, e-commerce, or F&B sectors.
  • Candidate must be fluent in Arabic.
  • Proven track record of managing external stakeholders and influencing decision-making.
  • Strong analytical skills with proficiency in Excel/Google Sheets and data interpretation.
  • Excellent interpersonal, communication, and negotiation skills.
  • A problem-solving mindset with a bias for action and continuous improvement.
  • Ability to work cross-functionally in a fast-paced, collaborative environment.
  • Bachelors degree in Business, Economics, or a related field.
    • What well provide you

    We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full-time Careem colleague, you will be able to:

  • Work and learn from great minds by joining a community of inspiring colleagues.
  • Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential.
  • Explore new opportunities to learn and grow every day.
  • Work 4 days a week in office and 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year. (If you are in an individual contributor role in tech, you will have 2 office days a week and 3 to work from home.)
  • Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
    • About the Company

    We are a brand that aims to simplify peoples lives by revolutionizing the transportation industry. A brand that strives to inspire everyone it interacts with, and supports every single person who dares to believe. #BeCareem

    Careem is the MENA regions leading ride-hailing service and newest Tech Unicorn. With 30% monthly growth, we now operate in 50+ cities across 11 countries and host over 6 million users. With our recent Series D funding success, we are positioned on the cusp of significant scale and well on target to deliver our goal of creating one million jobs in the region by 2018.

    Skills

    Account ManagementFinanceStrategic Initiatives

    If an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.

    About Company

    Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million ride-hailing and delivery Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan. In 2019, Careem was acquired by Uber Technologies, Inc. In April 2023 we welcomed the global technology investor e& (formerly Etisalat) as a partner, following their investment in the Careem Everything App.

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    Important dates & deadlines?

    Application Deadline

    04 Apr 26, 04:21 PM IST

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