89+ Applicants
Posted: 2 months ago
0-1 years
Bhayandar, Maharashtra
work from office
Posted: 2 months ago
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Applicants: 89+
Job Description
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Job Description
Banking Profile
Handling of inbound calls received from customers enquiring on their account, product or process related information.
Service customers on their Banking related enquiries.
To meet the Customer Satisfaction Parameters and meet the defined service standards.
Satisfactorily resolve queries and complaints received from customers.
Adherence to Phone Banking Process Audit guidelines.
Cross selling of the Banks products identified for cross-sell eg: Assets, TPP, Card products, Fixed Deposits, other Liability products other service related products.
Complete and accurate maintenance of customer interactions in CRM system/ other systems as defined from time to time.
This job is provided by Shine.com
Handling of inbound calls received from customers enquiring on their account, product or process related information.
Service customers on their Banking related enquiries.
To meet the Customer Satisfaction Parameters and meet the defined service standards.
Satisfactorily resolve queries and complaints received from customers.
Adherence to Phone Banking Process Audit guidelines.
Looking to get Placed? Try our Placement Guarantee Plan
Cross selling of the Banks products identified for cross-sell eg: Assets, TPP, Card products, Fixed Deposits, other Liability products other service related products.
Complete and accurate maintenance of customer interactions in CRM system/ other systems as defined from time to time.
This job is provided by Shine.com
Skills
Banking ProcessFixed DepositsCross SellingLiability ProductsIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
TCS is an IT services, consulting and business solutions organization that has been partnering with the world’s largest businesses in their transformation journeys for over 50 years.
Important dates & deadlines?
Application Deadline
16 May 26, 01:19 PM IST
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