Customer Order Service – Parts / Analog US&C Support (Night Shift)
Please click on the Apply to verify the status of jobs posted more than 15 days ago, as they may have expired. Similar Jobs
Job Description
Objectives:
Ability to place orders in the SAP system
Strong problem-solving skills and ability to follow-up on issues
Expertise in working with SAP and other related tools
Collaboration with other departments within the company
Roles & Responsibility
orders in the SAP system
Identifying and resolving issues related to orders
Utilizing SAP and other system tools to manage orders
Collaborating with other departments within the company to ensure timely and accurate order fulfillmentCommunicating effectively with customers to understand their needs and provide accurate information
Following up on orders and providing tracking and status updates
Adhering to company policies and objectives
Self-motivated and able to take ownership of responsibilities.
Education : Bachelor Degree
Language : Strong proficiency in English, both oral and written
Schedule : On Call Monday through Friday 9hrs.
Shift window 5:30pm 5:30 am IST
Experience : 2 years experience in Order fulfillment / Order to Cash process
International voice calling
Looking to get Placed? Try our Placement Assistance Services
Strong customer service orientation
Attention to detail and ability to multitask
Strong communication skills, both verbal and written
Team player with a positive attitude
Ability to handle technical product orders
Strong problem-solving and critical thinking skills
Able to work in a fast-paced and high-stress environment
Sense of urgency and ability to prioritize tasks effectively
Knowledge : SAP and Ms. Excel