IT Network Engineer

As the IT Network Engineer, you will be responsible for establishing stability and simplifying connectivity to improve the user experience of IT delivered services.
The position will have global responsibility, supporting North America, Europe, and additional regions across all Carmeuse locations.
Your Responsibilities:
As the Network Engineer based in our HQ in Louvain-La-Neuve, you will be responsible for:

• Troubleshoot network (LAN, WAN, DNS, DHCP etc.) and firewall-related issues while providing excellent customer service according to priorities based on business impact and urgency
• You manage the lifecycle of the existing infrastructure to keep it modern and up to date
• You automate tasks and come up with improvements to increase efficiency
• You collaborate with project managers and technology teams to deliver efficient and quality projects
• You work closely with vendors, partners, and other relevant stakeholders
• You create technical documentation and review it regularly
• You provide guidance to other engineers and share knowledge via technical sharing sessions with the Service Desk
• You conduct latency optimization testing identifying breakages and recommends solutions
• You support a secured wireless environment
• You also support of datacenter migrations, upgrades, and redesign
• You finally support of global HQ, regional, and plants with Cisco and Meraki devices.
  

Requirements:
Basic requirements:

• Bachelors degree in Business, Information Technology, a related field, or equivalent work experience
• Basic understanding of Business Operations (OT) concepts
• Advanced understanding of ITSM Framework (ITIL). ITIL Foundations certified required
• Must have relevant licenses or certifications- CCNA
• At least 5 years technical expertise in switching, routing, security (firewalls), wireless systems
• Expert knowledge of troubleshooting layer 1, layer 2 and layer 3 issues
• QoS design, deployment strategies and architectures experience
• Monitoring tools like CA eHealth, Solarwinds Orion, PRTG, or Ciscoworks
• Understanding of various network storage (SAN/NAS) & backup technologies.
  

Needed skills:

• Good communication skills collaborate with technical and non-technical stakeholders and be focused on problem solving and secure end-user satisfaction of our services
• Previous experience working in Global Teams
• Time Management
• Teamwork & Work Ethic
• Critical Thinking & Problem-Solving
• Technical Writing
• Organized and structured way of working

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• Curiosity & Avid Learner
• Fluent in English (written & spoken); French is a plus
• Open to related travel (+/- 35%).
  

Why Carmeuse
We truly believe that where you work matters and, as a family business, we know what makes our employees happy!

• Permanent contract
• Flexible working hours
• Competitive salary package and benefits
• A lot of growing possibilities
• A strong HR and training policy to develop your skills
• Work life balance.
  

The recruitment process:
If you apply for this great position, you could go through these different steps:

• Georges Mensah-Boateng, our Talent Acquisition Lead will analyze your Rsum and cover letter
• A first Teams interview will be scheduled with Georges. You will take 2 personality questionnaires. He will want to know more about you, as a person and as a professional. He will assess your motivations and answer to your questions
• You will have a second interview with Dorian Popovici (IT Network Manager) and Frank Bautti (our IT Solution Architect) and Aurlie Mordant (our HRBP)
• The last interview will take place with Stephen Hiber (Group Technology Director).