Senior Analyst - Operations Business Systems

Were Hiring: Senior Analyst - Operations Business Systems!

We are seeking a highly experienced and technically adept Airport Operations Systems Lead to oversee the implementation, integration, and operational management of critical airport systems across terminal operations, airfield operations, and baggage handling. This role is pivotal in delivering and maintaining mission critical technologies that enable safe, efficient, and seamless airport operations while driving the adoption of AI and ML-powered capabilities for smarter decision-making and optimized passenger flows.

Location: Dubai, United Arab Emirates

Role: Senior Analyst - Operations Business Systems

Salary - 20000 to 24000 AED + Benefits

Experience - 7 to 10 years

Responsibilities

Strategic

• Lead the design, deployment, and integration of airport systems supporting terminal operations (check-in, boarding, gates), airfield management (AODB, resource management, surveillance systems), and baggage handling (BHS, BRS, Baggage Track &Trace).
• Define technical and operational requirements in alignment with airport strategic goals, safety standards, and future capacity planning.
• Collaborate with internal and external stakeholders, consultants, and solution providers to ensure systems are implemented on schedule, within scope, and meet all performance and quality benchmarks.
  
  

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• Bachelor s degree in Engineering, Information Technology, or Aviation Management; Master s degree preferred.
• In-depth knowledge of:
  
  

• Experience in designing or implementing AI/ML-enabled systems to support data-driven operations.
• Familiarity with aviation standards (IATA,ICAO,ACI),and ITSM frameworks (e.g.,ITIL).