L2 Network & Security Engineer_LUX_HCS

Position Description
Company Profile:
Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.
About the Role:
We are seeking a dynamic and detail-oriented L2 Network & Security Engineer to join our infrastructure and security operations team. This role is critical in ensuring the seamless operation of our network and security environment by handling escalations, managing change requests, and proactively maintaining infrastructure performance and compliance. The ideal candidate will bring hands-on experience across a broad range of technologies including firewalls, load balancers, proxies, VPN, wireless networks, and security appliances.
Key Responsibilities:
Daily Operational Oversight:
Supervise and ensure completion of L1 activities including:
Daily health checks of network/security infrastructure.
Monitoring and reporting VPN access and user activities.
Provisioning and revoking VPN access.
Managing support mailboxes and ticket escalations.
Maintaining and updating SOPs for incident handling.
Assisting with basic hardware support and replacements.
Engineering & Support Activities:
Review and implement daily firewall and proxy change requests.
Analyze, open, and clean up firewall flows; remove unused or obsolete rules.
Configure and maintain firewall routes, NAT rules, DDoS protections, and IP reservations.
Conduct sanity checks for firewall and NAT configurations to ensure consistency and security.
Manage application publishing and URL exposures on F5 load balancer.
Perform SSL certificate updates and removals on F5 devices.
Coordinate and execute changes aligned with incident, service request, and project requirements.
Provide on-call support on an alternate weekly basis for high-priority incidents.
Decommission or reconfigure obsolete devices and update related firewall groups.
Technology Environment:
You will be working in a heterogeneous environment involving:
Firewalls: Fortigate , Checkpoint
Network Infrastructure: Cisco Switches & Routers
VPN: User provisioning, access control, and monitoring
Load Balancer: F5 (including SSL & application publishing)
Proxy: McAfee Web Gateway
Wi-Fi: WNCL-SM (Wireless Network Controller Layer - basic support)
Monitoring & Observability: SolarWinds, Tufin (basic familiarity)
Required Skills & Qualifications:
5 -8 years of experience in a Network and Security Operations role.
Strong understanding of network protocols, routing, and security principles.
Experience managing Checkpoint firewalls and F5 load balancers in a production environment.
Solid hands-on knowledge of VPN provisioning and user management.
Familiarity with incident and change management processes (ITIL preferred).
Good communication and documentation skills for SOPs and reporting.
Life at CGI:
It is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons
Come join our team, one of the largest IT and business consulting services firms in the world.
Your future duties and responsibilities
Required Qualifications To Be Successful In This Role
Together, as owners, lets turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, youll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. Thats why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our companys strategy and direction.
Your work creates value. Youll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
Youll shape your career by joining a company built to grow and last. Youll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.