Associate Site Merchandiser

Job description / Role

Job Type
Full Time

Job Location
Dubai, UAE

Nationality
Any Nationality

Salary
Not Specified

Gender
Not Specified

Arabic Fluency
Not Specified

Job Function
Finance, Business Analysis & Consulting

Company Industry
Retail

Inspire | Exhilarate | Delight

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality - bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse - the Groups innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.

Sustainability is at the core of the Groups strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Womens Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What youll be doing

The Digital Merchandising Associate will play a critical role in analysing performance data, providing actionable insights, and ensuring the efficient execution of merchandising strategies. You will work closely with cross-functional teams to evaluate key metrics, improve processes, and enhance the overall online customer experience. We are seeking a highly analytical and detail-oriented individual to support the team in optimizing performance across our e-commerce platforms.

• Analyse e-commerce performance metrics, including sales trends, conversion rates, and customer behavior, to identify areas for improvement.
• Generate and maintain detailed reports on merchandising performance, providing actionable insights to the digital merchandising team.
• Conduct competitor analysis to identify trends, pricing strategies, and potential opportunities.
• Collaborate with the digital merchandising team to optimize product placement, navigation, and sorting strategies based on data insights.
• Support A/B testing initiatives and analyse results to recommend changes that improve customer engagement and conversion.
• Develop dashboards and automated reports to streamline data monitoring and reporting processes.
• Stay updated on industry trends, e-commerce platform advancements, and industry best practices to ensure the online shopping experience remains competitive and engaging.
• Utilize e-commerce platforms to implement best practices in visual merchandising, ensuring optimal product placement, navigation, and customer engagement.
• Assist in creating and maintaining seasonal and monthly merchandise plans, ensuring alignment with brand strategies and business objectives.

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• Conduct inventory analysis to identify replenishment opportunities, markdowns, or reallocation of stock.
• Partner with brands to review and refine collection performance based on customer preferences and emerging trends.

What youll need to succeed

• Must have strong online merchandising / merchandising admin experience - approximately 2-5 years
• Experience with a fashion / beauty e-commerce business
• Strong analytical skills
• Commercial awareness to drive conversion rates onsite
• Strong reporting experience and forecasting
• Self-starter and a quick learner

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

We invite all applicants to apply

It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the groups success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Groups competitive edge in todays market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.