Job Description
Overview
Chargebee is a Revenue Growth Management platform, used by fast-growth businesses like FreshWorks, Okta, and Envoy to manage and automate their recurring billing and lifecycle operations. We are currently helping thousands of companies in 50+ countries to manage their subscription billing, powered by 800+ billing experts & backed by top-tier global Investors.
Responsibilities
- Gather and document detailed business and functional requirements from customers.
- Work with the customers, product managers, implementation consultants to gather the scope and document end-to-end requirements.
- Understand customer workflows and existing system architecture at a high level.
- Translate business needs into clear user stories with acceptance criteria.
- Define API interactions, system flows, and integration logic between platforms.
- Identify edge cases, constraints, and dependencies across systems.
- Work closely with engineering, QA, and project managers in an agile/scrum setup.
- Participate in solution discussions and help outline feasible approaches using APIs and custom workflows.
- Create functional documents, process flows, and integration diagrams.
- Assist in defining success criteria and validating solution outcomes.
- Proactively raise risks, blockers, and requirement gaps during project execution.
Requirements
- BS / MS in Computer Science, MBA or equivalent work experience.
- 3-5 years of experience as business analyst, product manager or similar roles
- Technical skills on JIRA, Processes, Documentation tools etc.
- Experience in financial, data analytics & fintech domain
- Deep empathy for users and a passion to deliver high-quality solutions and products that they love.
- Strong analytical thinking and problem solving skills and a willingness to roll up your sleeves to get things done
- Solid understanding of the software development lifecycle
- Strategic thinking and prioritization skills. Ability to make difficult tradeoff decisions, communicate decisively.
- Excellent communication, presentation, and collaboration skills.
- Experience working effectively with cross-functional and across multiple time zones and countries.
- Hands-on experience using tools like Postman for API testing.
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- Ability to interpret API documentation and map business requirements to technical flows.
Technical Skills
- Excellent communication skills.
- Strong analytical mindset with experience solving complex system problems.
- Understanding of APIs and system integrations.
- Experience using tools like Confluence, JIRA, Google Docs, Postman.
- Exposure to AI tools for research and productivity enhancement.
Good To Have
Experience in subscription billing or revenue platforms.
Experience working in a customer-facing or consulting-oriented role.
Skills
Data AnalyticsBusiness AnalystImplementationScrumAnalystAnalyticsAiIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Important dates & deadlines?
Application Deadline
26 Jun 26, 03:44 PM IST
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