Senior Information Technology Manager

As a Senior IT Manager, you will play a crucial role in leading and overseeing the IT departments operations and strategies within our organization. You will be responsible for managing a team of IT professionals, ensuring the smooth functioning of our IT infrastructure, and implementing technology solutions to support the companys goals and objectives.

Key Responsibilities:

Leadership and Team Management:

• Lead and manage a team of IT professionals, including IT administrators, engineers, and support staff.
• Provide guidance, mentorship, and performance feedback to team members.
• Foster a positive and collaborative work environment that encourages innovation and continuous improvement.

IT End User Support Management:

• Oversee the design, implementation, and maintenance of the companys IT Support infrastructure, including networks, telecommunications, and help desk.
• Monitor system performance and proactively address any issues or bottlenecks to ensure optimal performance and reliability.

Technology Strategy and Planning:

• Develop and implement IT strategies and initiatives aligned with the companys overall goals and objectives.
• Evaluate emerging technologies and trends to identify opportunities for innovation and efficiency improvements.
• Collaborate with other departments to understand their technology needs and develop solutions to support their operations.

Project Management:

• Lead IT projects from conception to completion, ensuring they are delivered on time, within budget, and meet quality standards.
• Define project scope, objectives, and deliverables, and allocate resources accordingly.
• Monitor project progress, identify risks, and take proactive measures to mitigate issues and ensure successful project outcomes.

Vendor Management:

• Manage relationships with IT vendors and service providers, including contract negotiation, performance evaluation, and service level agreements.
• Evaluate vendor products and services to ensure they meet the companys requirements and standards.

Qualifications:

• Bachelors degree in computer science, Information Technology, or a related field (masters degree preferred) or equivalent experience.
• Proven experience (7+ years) in IT management, with a track record of leading successful IT projects and teams.
• Strong technical expertise in IT infrastructure, systems administration, networking, and security.
• Experience with cloud technologies (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V).
• Excellent leadership, communication, and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Project management certification (e.g., PMP, Prince2) is a plus.
• Knowledge of industry best practices, compliance standards, and regulations related to IT.

Location: Remote, India

Working Hours: 1700 to 02:00 AM IST