Team Leader, Individual FR

Childfund Work Location Bengaluru, Karnataka, India
Childfund Division Fundraising & Engagement (F&E)
ChildFund Department Country Management
Job Details
Position title: Team Leader, Individual FRLocation: Bangalore
ChildFund office: BangaloreManager/Supervisor title: Manager, Face to Face Fundraising
Position type: Full-time fixed term Work environment: On-site
About ChildFund
ChildFund is a child-focused international development organization that works in 23 countries to connect children with the people, resources and institutions they need to grow up healthy, educated, skilled and safe, no matter where they are.
ChildFunds Values
ChildFund is creating an diverse, equitable, inclusive, and accessible environment where everyone is welcomed and celebrated equally. In our culture of connection, you will have ample opportunity to grow, learn, and lead while contributing your talents and innovations to our inspiring mission.
ChildFunds Commitment

ChildFund International has a zero-tolerance policy regarding sexual exploitation, abuse and harassment (SEAH) and all other forms of harm by its staff, partners, and other representatives in the delivery of its mission and services for children. ChildFund is committed to creating a safe environment in the workplace as well as in the communities where it delivers programs and services. ChildFund expects every staff member, partner, and representative to adhere to this commitment and to ensure all organizational policies and standards are followed. This position is subject to a range of vetting checks, including a criminal records check and/or disclosure to ensure program participants are safeguarded.
About This Role
The Team Leader, Individual FR, will be responsible for training and supporting fundraisers to recruit quality Monthly Giving donors and achieve monthly targets. He/she will also be inspiring donors to commit to monthly giving. They will lead efforts to identify outreach venues, ensure team-size as per plan, engage potential donors, and ensure the team effectively communicates ChildFunds mission to drive successful fundraising campaigns.
Required Experience And Education

• Graduate with minimum 3 years of fundraising experience with exposure of handling a team and demonstrable track record is preferred.
• Prior knowledge and experience of individual donor acquisition through face to face fundraising is preferred.
  

Primary Responsibilities

• Be responsible for achieving the teams daily and weekly targets in line with agreed Key Performance Indicators (KPIs). This includes setting individual targets for team members, managing their performance with support from the Manager, Face-to-Face Fundraising, and meeting personal fundraising targets.
• Implement the individual regular giving fundraising strategy in collaboration with the Manager, Face-to-Face Fundraising.
• Monitor fundraisers daily performance, provide feedback, and offer motivational support to help achieve targets.
• Generate leads and support in organizing outreach fundraising events at Corporates, commercial complexes, RWAs, etc.
• Report to the Manager, Face-to-Face Fundraising on a daily, weekly, and monthly basis with updates on progress toward agreed targets.
• Facilitate the orientation of new team members and provide ongoing on-the-job training.
• Work closely with the HR department to maintain the required number of fundraisers in the team.
• Maintain a thorough understanding of ChildFunds programs, campaigns, and causes to effectively communicate with potential supporters and ensure team members can do the same.
• Keep the team motivated and foster a positive team environment to expand the supporter base.
• Develop and implement innovative training concepts, methodologies, and strategies for Face-to-Face Fundraising.
• Perform any other duties and responsibilities as assigned by the Line Manager.

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Required Competencies
ChildFunds Core Competencies

• Teamwork: the ability to work effectively and collaborate with others; values and respects individual differences.
• Communication: demonstrates empathy and tact when communicating with others and uses a storytelling approach when appropriate.
• Results orientation: gets things done; takes proactive steps to achieve organizational goals and quality standards.
• Decision making: uses good judgement, critical thinking, and non-traditional ways to evaluate problems and opportunities; reflects and innovates to improve decisions and outcomes.
• Resilience: thrives and grows in rapidly changing, demanding, and complex environments.
• Digital literacy: adopts and champions new technology to relevant contexts, stays aware of technological trends and embraces technological solutions to business challenges.
  

Other Required Competencies

• Ability to work towards fundraising targets.
• Willingness to perform fieldwork and work outdoors for long hours.
• Ability to work both independently and collaboratively, showcasing adaptability and strong interpersonal skills.
• Passion to work for people in need and their development is a prerequisite.
• A keen learner, a go getter willing to take on challenges and work under pressure to achieve assigned targets.
• Eagerness to learn on the job.
• Energy and drive to inspire people and promote ChildFunds work.
• Flexibility/adaptability in-terms of hours of availability and the ability to handle the work pressure.