Business Analyst Technical

Job description

We are seeking a highly skilled Technical Business Analyst with strong expertise in requirement gathering, documentation, process modeling, SQL, API understanding, and Agile methodology. The ideal candidate will collaborate closely with stakeholders, development teams, and QA to ensure smooth delivery of technical solutions.

Role & responsibilities

1. Requirement Gathering & Documentation

• Conduct requirement discussions with stakeholders and translate them into clear documentation.
• Prepare:
• Use Cases
• User Stories
• Functional Specifications (FS)
• Business Requirement Documents (BRD)
• System Requirement Specifications (SRS)
• Create process models using BPMN, UML, Flowcharts, Use Case Diagrams.
• Prepare and maintain Requirements Traceability Matrix (RTM).

2. Tools & Platforms

Documentation & Modeling Tools

• Lucidchart
• Draw.io
• Balsamiq

Requirement & Project Tracking Tools

• JIRA
• Confluence
  
• Trello
• Asana
• Azure DevOps

3. Database & Querying

• Basic to intermediate knowledge of SQL.
• Ability to run queries for data validation and analysis.

4. APIs & Integration Knowledge

• Good understanding of REST APIs, JSON, XML.
• Ability to read, interpret, and validate API documentation.
• Hands-on experience using Postman and Swagger/OpenAPI.

5. Testing & Quality

• Support User Acceptance Testing (UAT).
• Prepare and review test scenarios and test cases.
• Familiarity with tools like TestRail, Zephyr, or Excel-based testing formats.

6. Agile/Scrum Methodology

• Practical experience working in Agile/Scrum teams.

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• Participate in sprint planning, daily stand-ups, backlog refinement, and retrospectives.

Preferred candidate profile

• Bachelors degree in Computer Science, Information Technology, Business Administration, or any related field; Master’s degree (MCA/M.Tech/MBA) is an added advantage.
• 2–7 years of experience as a Technical Business Analyst, preferably in BFSI, Banking, NBFCs, MFIs, & other financial institutions
• Strong experience in requirement gathering, documentation (BRD, SRS, FS, User Stories), and process modelling using BPMN, UML, Flowcharts, and Use Case Diagrams.
• Solid understanding of Agile/Scrum methodologies and hands-on experience working in Agile teams using tools like JIRA, Azure DevOps, or similar platforms.
• Proficiency with documentation and modeling tools such as Lucidchart, Draw.io, Balsamiq.
• Good analytical, problem-solving, and critical-thinking abilities with attention to detail.
• Excellent communication and interpersonal skills, with the ability to interact effectively with business stakeholders, developers, QA teams, and product owners.
• Working knowledge of SQL for data validation and analysis; familiarity with Excel or Power BI is a plus.
• Understanding of REST APIs, JSON, XML, and experience using Postman/Swagger for API validation.
• Experience supporting UAT, preparing test cases, and collaborating with QA teams.
• Familiarity with testing tools like TestRail, Zephyr, or Excel-based templates.
• Exposure to programming concepts or automation tools is an added advantage.