Experienced Agile Coach

Job Title: Agile Coach

As a bank with a brain and a soul, Citi creates economic value that is systemically accountable and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do. We keep the bank safe and provide the technical tools our workers need to be successful. We design our digital architecture and ensure our platforms provide a first-class customer experience. Our operations teams manage risk, resources, and program management. We focus on enterprise resiliency and business continuity. We develop, coordinate, and execute strategic operational plans. Enterprise Operations & Technology re-engineers client and partner processes to deliver excellence through secure, reliable, and controlled services.

Global Functions Technology (GFT) is a diverse organization comprised of more than 15,000 talented professionals with some of the brightest minds – all working collectively to realize Citi’s Vision of growth and economic progress. As a group, we partner with the Finance, Risk, Compliance, and Human Resources teams to drive the delivery of innovative technology solutions using common data, data assessment, and platforms. Our technology operates in real-time environments, capturing and managing market, transaction, and accounting data, as well as the data from millions of customers daily. Our solutions cover all products and geographies in which Citi does business. We are the backbone for reporting across the bank, satisfying our regulatory obligations, enabling our businesses to be nimbler and helping to safeguard customer assets through highly effective controls.

GFT is accountable for providing and deliveringend-to-end design, application development and advocates infrastructure management to the Global Functions across Citi’s lines of business and regions. As part of Citi’s broad transformation strategy, GFT is presently undergoing a large-scale, multi-year Agile transformation throughout our 16k-person organization. Along with that transformation, we will need proven, sound, and solid software engineers, agile practitioners, and technical team managers to drive the success of our nascent agile teams. 

Who You will Work With

As part of a modernized financial technology company, our Engineers are hyper-focused on disrupting the market through bringing to life the art of the possible for our business. We have passion for building strategies, designing solutions, and creating innovative products to help our business solve their most complex and interesting problems. To accomplish this, we surround our technologists with interesting challenges, emerging technologies and with an immersive, innovative culture. The breadth in capabilities assures that Citi can support teams with an enterprise level forward-thinking vision. Put simply, we collaboratively design, build, and implement business strategies and solutions to help solve complex problems to drive business value. 

The Role

The Agile Coach is a highly visible and impactful position that will serve to shepherd GFT’s technical organization through a multi-year modern agile transformation. Along the way you will work with our nascent agile delivery teams and existing team of Agile Coaches to build proven industry practices and scalable processes for agile product delivery. In addition, you will coach our delivery teams to enable continuous improvement, provide transparency for agile transformation risks and overall progress to stakeholders, and act as a change agent to reinforce the agile mindset shift.

Responsibilities:

Our obligation to diversity includes a workforce that represents the clients we serve globally from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote people based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We will enable growth and progress collectively. 

About Citi

Citi is a preeminent banking partner for institutions with cross-border needs, a global pioneer in wealth management and a valued personal bank in its home market of the United States. Citi does business in more than 160 countries and jurisdictions, providing corporations, governments, investors, institutions, and people with a broad range of financial products and services.

Additional information may be found at www.citigroup.com | Twitter: @Citi | YouTube: www.youtube.com/citi | Blog: http://blog.citigroup.com | Facebook: www.facebook.com/citi | LinkedIn: www.linkedin.com/company/citi.