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Job Description
- You will be responsible for following documented procedures and processes to onboard non-employees globally across multiple sectors at Citi. Your role involves developing relationships with various stakeholders such as Hiring Managers, Chief of Staff, Sourcing, and Suppliers. In the Non-Employee Management System (NEMS), you will perform onboarding, maintenance, and offboarding activities while ensuring compliance with internal Citi policies and regulations at both global and country levels. Due diligence checks based on non-employee work location are essential for this role.
Working collaboratively as part of a team, you will provide onboarding support to a diverse group of Senior Stakeholders. Acting as the primary point of contact for onboarding queries, you will escalate issues for resolution and strive to meet productivity and data quality targets. Maintaining high standards for data quality is crucial, including accuracy of data entry, compliance with control requirements, and prompt resolution of data quality issues.
Your role also involves sharing ideas for process improvements, automation, and quality enhancements. Effective communication with internal Citi business partners and suppliers regarding onboarding cycle time and status is essential. Prioritizing onboarding requests to meet Staffing Office service level agreements, managing incoming requests via ServiceNow, and providing excellent customer service to both internal and external clients are key responsibilities.
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A technical or associate degree in Business Administration, risk and control knowledge, and fluency in English (Spanish is a plus) are preferred qualifications. Flexibility to work in both office and remote environments is necessary. By prioritizing client relationships, teamwork, and adaptability, you will contribute to the efficient onboarding of non-employees at Citi.,
Skills
OnboardingSourcingStaffingTeamworkExcellent WrittenAdaptabilityAbility To Learn New Applications QuicklyRelationship ManagementVerbal Communication Skills In EnglishStrong Organizational SkillsAbility To MultitaskStrong Problemsolving CapabilitiesClients Come First MindsetStrong Time Management SkillsIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
CITI, or Citigroup Inc., is a leading global bank with a rich history of over two centuries. It offers a wide range of financial products and services, including banking, investments, and wealth management, serving millions of customers worldwide. CITI Careers present exciting opportunities for individuals seeking to build rewarding and impactful careers in finance. With a strong focus on innovation, diversity, and sustainability, CITI fosters a dynamic work environment where employees can thrive and grow professionally. Joining CITI means becoming part of a global team dedicated to driving progress and empowering clients to achieve their financial goals.
Important dates & deadlines?
Application Deadline
23 Oct 25, 04:04 PM IST
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