Receptionist

Role & responsibilities

• Answering the phone, taking messages and redirecting calls to respective Incharges /Staff in the campus/department.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Provide friendly and efficient service to all visitors and callers.
• Creating and maintaining updated documents and spreadsheets.
• Overseeing the sorting and distribution of incoming mails.
• Coordinating with staff/ students or visitors .

• Updating Incharges or staff on serious issues and queries of parents/stakeholders.
• Being cordial with Parents/ Visitors and assisting them on their requirements.
• Ability to manage the Front Desk of the Campus.

Required Skills

• Excellent communication skills: Both verbal and written.
• Customer service skills: Ability to handle inquiries and resolve issues professionally

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• Multitasking and organizational skills: Handle multiple tasks simultaneously and maintain a organized work flow.
• Proficiency in Microsoft Office Suite: Word, Excel, Outlook, etc.
• Typing skills: Accuracy and speed in typing and data entry.

Qualifications

• Graduation or Post Graduation in any field.
• Previous office experience, preferably in an educational environment.