149+ Applicants
Posted: 13 hours ago
8-10 years
Hyderabad / Secunderabad, Telangana, Telangana
work from office
Posted: 13 hours ago
|
Applicants: 149+
Job Description
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Job Description
Company Overview
Our client is a leading technology-driven organization focused on building innovative, cloud-native software products and intelligent AI-powered solutions.
Position Overview
Leading or managing 24x7x365 infrastructure or IOC/NOC operations.
Responsibilities
Our client is a leading technology-driven organization focused on building innovative, cloud-native software products and intelligent AI-powered solutions.
Position Overview
Leading or managing 24x7x365 infrastructure or IOC/NOC operations.
Responsibilities
- ∙Lead the administration, support, and maintenance of Windows Server and Linux server
- environments hosted across hybrid infrastructure.
- ∙Oversee server lifecycle and maintenance activities, including patch management, cumulative
- updates, OS upgrades, SQL upgrades, and infrastructure or network changes.
- ∙Manage and optimize infrastructure and application monitoring using enterprise tools such as
- Dynatrace, Cisco Meraki, HP SIM, SolarWinds, storage monitoring platforms, and Azure Monitor.
- ∙Maintain working knowledge of server hardware platforms and operational considerations
- across major vendors such as HPE, Dell, and IBM.
- ∙Drive proactive monitoring, event correlation, and performance improvement initiatives to
- improve service availability and reduce operational risk.
- ∙Own ServiceNow incidents through final resolution, including triage, stakeholder escalation,
- and participation in major incident calls to capture technical findings, status updates, and
- follow-up actions.
- ∙Lead planned and unplanned network incident response through triage, escalation, stakeholder
- communication, and final resolution.
- ∙Apply ITSM, ITIL, and SAFe-aligned practices to support stable, repeatable, and well-governed
- operations.
- ∙Evaluate and support the adoption of modern technologies and automation capabilities,
- including UiPath, GenAI, machine learning, and Copilot, where applicable to IOC operations.
- ∙Strong understanding of server operations, infrastructure monitoring, break-fix support,
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- patching, and enterprise change execution in hybrid environments.
- ∙Demonstrated experience improving operational performance through proactive monitoring,
- process optimization, and incident reduction.
- ∙8 - 10 years of relevant work experience in leading or managing 24x7x365 infrastructure or
- IOC/NOC operations.
- ∙Strong analytical, problem-solving, multitasking, and decision-making skills in high-volume
- operational environments.
- ∙Excellent verbal and written communication skills, with demonstrated ability to lead teams,
- manage stakeholders, and communicate effectively during incidents and escalations
Skills
Machine LearningProcess OptimizationAiSqlGenaiCopilotUipathIf a job posting appears fraudulent, asks for payment, contains misleading information, or violates our guidelines, please report it immediately. Our team will review it promptly, Jobaaj does not charge any fee from the applicants.
Important dates & deadlines?
Application Deadline
31 Oct 26, 05:17 PM IST
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