SDR - US Market

Who We Are Established in 2015, ClickPost is Asias largest Logistics Intelligence Platform, working with companies such as Walmart, Nykaa, Meesho, Adidas etc. to help them improve post purchase customer experience.We have been profitable for the past 5 years and are backed by some of the biggest investors around and are growing 2x year on year.We are one of the rare startups working at cutting edge technology, with enormous scales and a brand name that is well respected in SaaS and e-commerce world. Our core values of transparency, continuous learning, ownership, and speed have fostered a dynamic culture. With several ex-startup founders on the team, weve created a workplace thats both engaging and rich with learning opportunities.Role Summary: This role involves generating new business opportunities for ClickPost by building strong relationships with potential clients through multi-channel outreach initiatives phone, email, and LinkedIn, and creating opportunities setting up meetings for the Demo Engineers and Account Executives. Youll also be responsible for crafting and executing outbound campaigns across multiple channels to educate prospects about ClickPosts value proposition and product benefits.Overall, the KRA would include but not limited toGenerate new business opportunities through outbound lead generation and prospecting in Americas regionTake discovery calls, qualify leads, and introduce prospects to our solutions.Collaborate with the sales and marketing teams to ensure effective outreach strategies.Maintain accurate and organized records of lead activity in our CRMWithin 1 month you will be able to:Complete onboarding and become well-versed in ClickPost platform, product features, and target audience.Learn and adopt best practices for lead generation, including using Sales Engagement Tools like LinkedIn Sales Navigator, Klenty, CRM like HubSpot, Google Sheet, Slack, Gmail workspace etc.,Understand the ICP of ClickPost and deep dive into the industry wise use cases and case studiesStart shadowing discovery calls (Inbound / Outbound) to understand the structure and objectives of our sales process.Begin sending out initial outreach sequences and personalized messages under guidance.Work closely with your manager to establish personal performance goals and KPIs.3 months you will be able toTake ownership of your lead generation pipeline and confidently handle discovery calls independently.Consistently meet weekly and monthly lead generation and call targets.Develop a personalized outreach style and experiment with messaging to improve response rates.Collaborate with the marketing team to identify high-impact content for outreach.Begin identifying ideal prospect profiles and sharing insights with the sales team for feedbackCollaborate with Market Research to ensure they are identifying right Accounts and Prospects and create case studies6 months you will be able toFully manage a steady pipeline of leads and maintain a high call-to-meeting conversion rateTake initiative in refining and optimizing your outreach strategy based on performance metrics.Grow the assigned vertical, proactively suggest new target markets, messaging ideas, and process improvements to the team.Participate in events and F2F meetings with potential prospects to foster relationshipsRegularly share feedback from prospects to help shape product and marketing strategies.Support team goals by mentoring newer SDRs and contributing to team success.Support AEs with any follow-up or expanding new opportunities within assigned accounts/verticals/territoriesWhy Join ClickPosts Sales TeamJoining ClickPost as a Sales Development Representative (SDR) is more than just a roleits an opportunity to jumpstart your career in tech sales with a company that values growth, innovation, and employee well-being. Here are some reasons why we think youll love being part of our team:As an SDR, youll be at the front line of our growth strategy, directly influencing our companys success.Youll gain hands-on experience in outbound sales, lead generation, and customer discovery in the SaaS industry. Our structured onboarding and continuous training programs will help you build foundational skills to advance your career, with clear milestones at the 1, 3, and 6-month marksYoull have access to mentorship from experienced sales leaders and opportunities to transition into more advanced roles based on your achievementsYoull be representing a cutting-edge SaaS platform thats transforming logistics and the post-purchase experience for D2C brands. Our technology addresses real pain points for our customers, providing you with a compelling value proposition that resonates with prospects.Our customers include leading D2C brands, and youll be contributing directly to their success stories by introducing them to solutions that drive growth and efficiency. Every lead you generate and every call you make is an opportunity to contribute to our vision of revolutionizing logistics for D2C brands.By joining ClickPost youre not just taking a jobyoure joining a company that invests in your growth, respects your individuality, and empowers you to reach your full potential. Were excited to have driven and ambitious SDRs like you help shape our journey forward!What you will need to crack this roleIn order to excel in this role, having a minimum of 2+ years of experience in SDR/BDR sales roles with focus in US market would be beneficial. If this experience is specifically in the SaaS, logistics, or eCommerce industry, it would be considered a bonus. This background would provide valuable insights into the target market and an understanding of the challenges and opportunities within these industries.Bachelors degree in Business, Marketing, or a related field.2+ years of experience in a similar role, with a proven track record in lead generation or sales.Prior experience prospecting into US-based eCommerce brands is a strong plusExperience using CRM tools & Sales engagement platforms is a plusExcellent communication and interpersonal skills.Strong organizational skills and attention to detail.A strong interest in the SaaS and logistics sector.