Sr. Support Analyst, Market Connectivity, Information Technology

Key Areas of Responsibilities

• Manage Trading Operations for Asias leading brokerages global front office systems, ensuring smooth and efficient operations.
• Interact with Dealers, Traders, and Business Heads across the globe to support trading activities and address their needs.
• Provide day-to-day support, troubleshooting, and development using SQL, PL/SQL, and Unix shell scripting/Perl to maintain system stability.
• Participate in rollouts to new markets and stock exchanges to expand trading capabilities and ensure successful deployment.
• Work on critical order management and trading systems, ensuring their reliability, performance, and compliance with business requirements.

• Follow established standards and best practices, collaborating with the broader technology organization for seamless integration and consistency.
• Document system processes, troubleshooting procedures, and deployment activities to ensure knowledge sharing and audit readiness.
• Stay updated on industry trends and emerging technologies to recommend improvements and ensure the robustness of trading systems.

Requirements

• Bachelors degree or higher in Computer Science or a related field.

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• 10 to 12 years of experience in SQL, Unix scripting skills.
• Experience working in Equities Brokerage Front Office systems support, preferably bulge bracket investment bank.
• Production support experience with good problem solving and trouble shooting skills
• Must have exposure to working directly with end customers/business, vendors, other project stakeholders as needed.
• Experience on any OMS or Market Connectivity system, experience on Cash/F&O markets and Asian Exchanges.
• Knowledge of FIX is must
• Good communication skills in English