Coforge - Assistant Manager/Manager - Sales Operations

About Coforge

Coforge is a global digital services and solutions provider, that leverages emerging technologies and deep domain expertise to deliver real-world business impact for its clients. A focus on select industries, a deep domain understanding of the underlying processes of those industries and partnerships with leading technology platforms, enables Coforge to be a trusted partner of its clients in their transformation initiatives.

Coforge leads with its Product Engineering approach and leverages AI, Cloud, Data, Integration and Automation technologies to transform businesses into intelligent, high growth enterprises. Coforge has twin headquarters in Princeton, USA & Greater Noida, India and employs over 34,000 technology and business process professionals with presence across 25 countries and 33 global delivery centers.

Coforge's proprietary platforms power critical business processes across its core verticals of BFS, Insurance, Travel, Transportation, and Hospitality (TTH), Retail & CPG, Healthcare. Our technology & process consultants engineer, design, consult, operate and modernize systems across the world. We take immense pride in the culture we have built and our low employee attrition; we are proud to be recognized as a Great Place to Work 2025 for the 5th year in a row and India's Best Workplaces in IT & IT-BPM 2024 for the 3rd consecutive year. Coforge was also declared the winner of the 'Golden Peacock Award for Excellence in Corporate Governance for the year 2025. At Coforge, we measure success by the comprehensive value we create for clients, employees, shareholders, partners, and communities alike.

Financial Highlights for Q2 FY 26:

- Revenue up 4.5% QoQ in USD terms, 8.1% in INR terms, 5.9% in CC terms

- Revenue up 26.6.7% YoY in USD terms, 31.7% in INR terms, 25.7% in CC terms

- EBITDA at US$ 84 Mn, up 11.5% QoQ and 42% YoY in US$ terms

During recent years, Coforge has also made significant investments in strengthening its delivery engine and rapidly building up new tech capabilities that are emerging and are increasingly relevant in view of the demand environment. Coforge is today recognized for its expertise across a wide range of technologies that include the full spectrum of AI, Automation, Cloud, Data, Cognitive and Digital Interactive & Enterprise Integration. This is in addition to already robust service lines spread across Digital Services, Application Development & Maintenance, and Infrastructure Management Services (IMS).

With the prior acquisition of a controlling stake in SLK Global, a business process transformation enterprise offering BPM and digital solutions for the financial services industry, Coforge BPS has also scaled up its existing BPM operations business to create a formidable combination of sizeable Automation and BPM/BPO service lines. We recently acquired 54% stake in Cigniti Technologies, the acquisition will propel Coforge to a become a $2- billion revenue company by FY27 and allow us to create three new verticals in Retail, Healthcare and High-Tech domains. It will also assist in scaling up Coforge's presence across South-West, Mid-West, and Western US markets.

- Coforge posts robust Q2FY26, revenue up 8.1% QoQ, EBIT margin expands 251 bps sequentially

- Curiosity Most Critical Skill For New Hires: Coforge CEO Sudhir Singh

- Coforge inaugurates Data & AI Lab in IIT (BHU), Varanasi to harness AI for large scale social impact

- Coforge Inaugurates a World-Class Public Library in Hyderabad

- Coforge Earns Great Place To Work- Certification for Fifth Year in a Row

- Coforge CEO Sudhir Singh Interview on Exceptional FY25 Performance & Strong Q4 Results

- Company Corporate Overview video

Role Details

Role: Sales Operations- AM/Manager

Experience: 7 - 12 years

Location: G Noida, WFO 5 days

Coforge is seeking a dynamic and results-oriented Sales Operations Manager to lead strategic sales initiatives, optimize outreach efforts, and drive revenue growth. This role blends hands-on sales operations with strategic planning, reporting, and cross-functional collaboration. The ideal candidate will have a strong background in business strategy, CRM management, and executive-level communication.

- Develop and execute vertical strategies to meet quarterly and annual revenue targets.

- Collaborate with business heads and account leaders to identify growth opportunities and optimize revenue streams.

- Lead short- and long-term business planning, account mapping, and opportunity identification.

Sales Operations & Outreach

- Maintain and manage a centralized database of companies and contacts.

- Execute 50+ targeted daily reach-outs via email, InMail, and phone calls.

- Ensure CRM compliance and oversee pipeline management, deal tracking, and sales team efficiency.

Lead Generation & Meeting Coordination

- Drive pipeline growth by securing a minimum of 4 qualified meetings per month.

- Coordinate with sales teams to ensure smooth handover and follow-up.

Market Research & Intelligence

- Conduct in-depth research and share 2-3 biweekly insights on target accounts, personas, and industry trends.

- Refine GTM strategies and strengthen account planning effectiveness.

Reporting & Analytics

- Prepare weekly and monthly reports on outreach performance, meeting conversions, and strategic KPIs.

- Deliver executive dashboards and presentations for leadership reviews.

Proposal & Bidding Support

- Monitor RFP portals and identify relevant bidding opportunities.

- Collaborate with internal teams to ensure timely and accurate proposal submissions.

Program & Project Management

- Lead GTM initiatives and strategic programs (e.g., FHIR, OCR) with cross-functional teams.

- Define business requirements and support partnership synergy efforts.

Training & Development

- Participate in domain-specific and soft skills training to enhance sales effectiveness.

Cross-Functional Collaboration

- Liaise with delivery, finance, and marketing teams across geographies to support business

- Maintain operating cadences to ensure discipline and continuous improvement in sales processes.

EEO & Accommodations

- Coforge is an equal opportunity employer committed to diversity and inclusion.

- Reasonable accommodations are available for candidates during the selection process.