SailPoint Support Engineer (IdentityIQ)

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 3 days ago
3-5 years
Bengaluru / Bangalore, Karnataka
work from office

Posted: 3 days ago
|
Applicants: 85+
Job Description
About Company
Similar Jobs
Please verify your account first! Send OTP

Job Description

Hiring: Cybersecurity Experts !!
a text-decoration: none; color: #464feb; tr th, tr td border: 1px solid #e6e6e6; tr th background-color: #f5f5f5;
SailPoint Support Engineer (IdentityIQ) | Bangalore
Location: Bangalore (Relocation accepted)
Work Mode: 100% Onsite (No WFH)
Work Environment: Secure Clean Room setup (24/7 rotational shifts)
Role: SailPoint Support Engineer (Level A / SA)
We are looking for experienced professionals to support SailPoint IdentityIQ in a high-security, enterprise environment.
check mark button Key Responsibilities
  • Support SailPoint IdentityIQ operations (L2/L3 support)
  • Manage and troubleshoot:
    • Account aggregation processes
    • Provisioning workflows
    • Access certifications
    • Role-Based Access Control (RBAC)
  • Monitor logs and diagnose system-level failures
  • Handle incidents, problems, and changes following ITIL processes
  • Coordinate with cross-functional teams in a 24/7 support model
Required Skills
  • 3+ years of experience in SailPoint IdentityIQ support
  • Strong understanding of IAM concepts and workflows
  • Experience with ITIL processes (Incident, Problem, Change)
  • Hands-on troubleshooting and log analysis skills
star Preferred Qualifications

    Looking to get Placed? Try our Placement Guarantee Plan

  • Experience supporting large enterprise IAM environments
  • Familiarity with ServiceNow/JIRA or similar ticketing tools
  • Experience in regulated / high-security environments
Soft Skills
  • Strong ownership and accountability
  • Ability to stay calm under incident pressure
  • Excellent communication skills (written & verbal)
  • Detail-oriented with strong documentation discipline
  • Collaborative and service-focused mindset
warning Important Notes
  • Work from office is mandatory (No WFH)
  • Role requires working in a secure ODC (Clean Room)
  • Must be flexible for 24/7 rotational shifts

Skills

OperationsSupport Engineer

If an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.

About Company

Cognizant Softvision is a digital engineering company that helps organizations deliver impactful products, services, and experiences to meet modern customer expectations.

Important dates & deadlines?

Application Deadline

18 Aug 26, 06:26 PM IST

Similar Jobs

View All
Loading...
Bag Logo
Jobaaj
Don't Miss out any Updates

Subscribe now for the latest job alerts
and never miss an update

Job Alert
Google hiring for Specific Roles Apply Now!
1 min ago
New Opportunity
Amazon is hiring freshers Apply Now!
5 min ago
Featured Jobs
Microsoft opening 50+ positions Apply Now!
10 min ago

SailPoint Support Engineer (IdentityIQ)

Share with