Senior Analyst - Accounts Receivable

Job Summary:

The Billing & AR Specialist is primarily responsible for accurate and timely customer billing across multiple entities, ensuring compliance with contractual terms, tax rules, and revenue‑recognition requirements. The role also supports essential AR activities—such as credit checks, collections coordination, and cash‑application review—to maintain healthy cash flow and reduce receivable risks. The position works closely with Sales, Contract Management, Finance, and IT teams to ensure smooth and compliant billing operations. We are looking at:

Key Responsibilities:

Billing & Invoicing

• Generate, review, and release customer invoices (recurring, usage‑based, NRC, milestone‑based) in accordance with contracts and service delivery.
• Validate billing inputs—rates, quantities, discounts, taxes, service periods—to ensure accuracy and avoid revenue leakage.
• Ensure compliance with GST/VAT, e‑invoicing mandates, statutory billing norms, and internal controls.
• Manage billing schedules, revenue calendars, and recurring invoicing cycles to meet defined cut‑offs.
• Coordinate with Sales, Delivery, and Contract teams to interpret customer agreements and align billing with contractual terms.
• Perform billing reconciliations between contracts, sales orders, revenue schedules, and system records to ensure completeness.
• Process credit notes, debits, and rebills with accurate linkage to the original transaction and supporting documentation.
• Prepare manual invoices when required, ensuring accuracy and full compliance with tax and documentation rules.
• Troubleshoot and resolve billing interface failures or data‑flow issues in collaboration with IT and Finance teams.
• Should have a knowledge of Customer Master Data flow and keep check on the changes which have a cascading impact on billing (suppression etc.).

Revenue Recognition

• Coordinate with revenue teams to validate data accuracy and completeness.
• Ensure seamless integration between revenue management and AR systems for accurate reporting and compliance.

Credit Management

• Set and monitor credit limits; enforce blocking rules for high-risk customers as per company policy.
• Integrate credit scoring and risk assessment into O2C workflows.

• Support collections by sharing billing details, resolving disputes, and ensure timely resolution to avoid revenue leakage.
• Coordinate with the cash application team to reconcile unapplied payments or short‑payments linked to billing errors.

Cash Application

• Ensure accurate and timely application of customer payments to open invoices.
• Manage unapplied receipts and ensure reconciliation with bank statements.

Controls, Compliance & Audit

• Maintain Robust Internal Controls: Ensure segregation of duties (SoD) across billing, collections, and cash application processes.
• Compliance with Standards: Adhere to IFRS 15, local GAAP, tax regulations (GST/VAT), and e-invoicing mandates.
• Periodic Reconciliations: Perform monthly AR subledger-to-GL reconciliations and validate revenue recognition schedules.
• Support Audits: Prepare and provide documentation for internal and external audits, ensuring zero material findings.
• Risk & Fraud Prevention: Implement controls for duplicate invoice detection, unapplied cash resolution, and credit risk monitoring.
• Policy Enforcement: Ensure compliance with company credit policy, dispute management guidelines, and statutory reporting requirements.

Reporting & Analytics

• Publish AR Aging Reports and highlight overdue accounts.
• Prepare KPIs: DSO, collection efficiency, dispute resolution time, credit utilization.
• Provide cash flow forecasts and variance analysis for Treasury.

Continuous Improvement & Transformation

• Champion standardization and global template adoption; document SOPs/playbooks.
• Prepare and track AR KPIs; publish dashboards and drive corrective action.

Stakeholder Management

• Collaborate effectively with Sales, Tax, Treasury, FP&A, IT, and external customers to ensure seamless O2C operations, timely issue resolution, and alignment with business objectives.

Qualifications:

• Bachelors degree in Finance, Accounting, or equivalent
• 3+ years of hands-on experience in Accounts Receivable (Global experience preferred)
• Strong understanding of accounting principles and AR best practices.
• Excellent knowledge of Indian TAX and compliance (GST, TDS, Withholding etc..)
• Excellent attention to detail and organizational skills
• Ability to work independently on onsite/offsite transition with collaborating cross-functionally.
• Collaborate cross-functionally on strategic initiatives with senior business leaders and finance teams to deliver on critical business outcomes.
• Advanced Excel skills (pivot tables, macros, lookups); experience with ERP (MS Dynamics 365) will be an added advantage.
• Excellent communication and interpersonal skills.

Preferred Attributes:

• Business acumen : To build strong business acumen with strategic thinking and process experiences
• Agility : Notices gaps or inefficiencies within own work area & raises ideas for improvement. Keen to learn & grow, responds well to feedback, finds opportunities to develop.
• Collaboration : Engages openly, builds trust, respect & understanding. Collaborates with others in the value chain to drive execution.
• Managing Challenges : Well organized — consistently on top of own workload & commitments. Takes ownership - addresses issues in own work without automatically escalating.
• Value add : Understands & builds own knowledge of the wider Colt DCS business. Builds sound relationships & clear understanding of customer needs. Quick to address key opportunities or threats to the customer relationship

WorkEnvironment:

• Hybrid depending on company policy.
• Collaborative, fast-paced, and data-driven environment.