Commercial Officer Customer Experience

About the Aditya Birla Group

A global conglomerate, the Aditya Birla Group is in the League of Fortune 500. Anchored by an extraordinary force of over 120,000 employees belonging to 42 nationalities, the Group is built on a strong foundation of stakeholder value creation. With over seven decades of responsible business practices, our businesses have grown into global powerhouses in a wide range of sectors – metals, pulp and fiber, chemicals, textiles, carbon black and cement.

Aditya Birla Group is among the Forbes Best Employers, 2020 and 4th in the world and 1st in Asia Pacific in the 'Top Companies for Leaders' study 2011 (conducted by Aon Hewitt, Fortune Magazine and RBL).

About Birla Paints Division Grasim

A new venture in the space of paints, Birla Paints division – Grasim is set to offer a diversified new-age portfolio of paints and related products in line with global megatrends. Planned to have presence across multiple locations in India. An exciting place to work, setting up world class systems, processes, future technologies, from design to scale up, involving extreme challenges and agility to add color to your career.

Key Result Areas

• Co-ordination with vendors on procurement of goods and services required for Various initiatives aligning Commercial hierarchy Rate Negotiation with vendors, Agreements Ensuring timely & accurately raising of POs Timely payments to vendors.


• Coordination with internal stakeholders like Brand team, corporate accounts, taxation, Finance for daily routine activities


• Ensuring vendor account Hygiene – Open advances, Open GR’s, No due certificate from vendor, Monthly provisions, GST reconciliations


• Co-ordination with divisional team, Sales commercial team, brand team for on time dispatches of Collaterals, gifts and sharing MIS


• Closing Monthly / yearly input Expenses provisions



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• PO and invoice processing within the defined SLAs, Vendor Management, Collateral Management, Brand Support, Accuracy of data