Customer Banking Specialist - Balwyn

Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster consisting of 24.5 hours per week:

• Monday: 12pm-4pm
• Tuesday: 12pm-4pm
• Wednesday: 12pm-4pm
• Thursday: 9.30am-4pm
• Friday: 9.30am - 4.30pm
  

Do work that matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. Weve been serving our local communities for over 100 years, with market-leading products, services and technology.
See yourself in our team
As the Customer Banking Specialist in our Balwyn Branch, youll:

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
• Support customers with enquiries, maintenance on accounts and process applications for credit products
• Complete Financial Health Checks to assess customers financial needs and identify any changes
• Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
• Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture
  

Were Interested In Hearing From People Who Have

• Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality

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• Excellent communication skills & the ability to articulate financial terms in a clear way
• The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
• Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
• A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
  

If this role matches your experience and career goals, apply today!
If you&aposre already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you&aposll need to apply through Sidekick to submit a valid application. Were keen to support you with the next step in your career.
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Advertising End Date: 01/09/2025