Marcom Manager

Role & responsibilities

1. CX Management:

Foster and maintain relationships with stakeholders, including internal teams, clients, and partners, to understand their needs and concerns.

Champion the customer experience (CX) by integrating feedback loops and insights into marketing strategies, ensuring a seamless and engaging experience across all touchpoints.

2. Design and Content Leadership:

Lead the conceptualization and creation of visually compelling materials, adhering to brand guidelines and resonating with target audiences.

Utilize Canva to create captivating graphic designs, collaborating with designers and content creators to maintain brand identity and capture audience attention.

3. Campaign Strategy and on ground Execution:

Contribute to the development of marketing strategies and campaign plans, leveraging stakeholder insights

Lead the execution of marketing campaigns, ensuring seamless implementation and alignment with strategic objectives.

Monitor campaign performance metrics and gather feedback to continuously optimize strategies and enhance the overall customer experience.

4.Stakeholder management:

Contribute to the preparation of reports and presentations for senior personnel, ensuring that key insights are effectively communicated

Build and nurture relationships with internal and external stakeholders, ensuring their expectations are met and feedback is integrated into marketing plans

Work closely with cross-functional teams to ensure stakeholder requirements are understood and addressed in marketing campaigns and communications.

5. Vendor management

Develop and manage a diverse network of vendors specializing in print production, execution, and installation services to support marketing initiatives.

Coordinate with vendors and creative partners to ensure timely delivery of materials and services, maintaining quality standards and budgetary constraints

Identify and engage with design agencies, freelancers, and interns to produce high-quality creative assets

Preferred candidate profile

Proficiency in canva and well versed with AI tools

Excellent communication and interpersonal skills, with the ability to effectively engage and collaborate with diverse stakeholders.