Sr. Representative, Operations

Job Title:

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities:

• Handle customer queries and banking transactions via semi-voice process

• Perform financial data verification and documentation

• Ensure compliance with banking policies and procedures

• Maintain accuracy and attention to detail in all transactions

• Collaborate with internal teams to resolve customer issues

  

• Deliver high-quality service within defined SLAs

Key Skills & Knowledge:

• Strong understanding of finance and banking fundamentals

• Excellentcommunication skills- both verbal and written

• Ability to work in afast-paced, process-driven environment

• Willingness to work inAustralian shift timings

• Good analytical and problem-solving abilities

• Proficiency in MS Office (Excel, Word, Outlook)

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Education:

• MBA or M. Com (Finance specialization preferred)

• Freshers are welcome

Disclaimer: -

Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment, processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.

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