Call Center

We are looking for applicant who can takes calls from customers answering questions or addressing any concerns they may have. Their duties include handling many inbound and outbound calls to and from customers, listening to customers needs or issues and providing helpful solutions to their problems.
Responsibilities
Call Center Representatives complete customer service tasks that ensure customers have the
Take customer calls and provide accurate, satisfactory answers to their queries and concerns
De-escalate situations involving dissatisfied customers, offering patient assistance and support
Call clients and customers to inform them about the company’s new products, services and policies
Guide callers through troubleshooting, the company site or using the products or services.
Applicant who is interested please send your CV on WhatsApp to 052 8096183