Sr.Functional Analyst (ISG)

Department Icon Operations Maintenance & Support
85+ Applicants
Posted: 1 month ago
5-9 years
Chennai, Tamil Nadu
work from office

Posted: 1 month ago
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Applicants: 86+
Job Description
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Job Description

Job Summary
We are seeking a dedicated Sr. Functional Analyst (ISG) with 5 to 9 years of experience to join our team. The ideal candidate will have expertise in NCR Advanced Store and POS Basics with a preference for those with merchandising domain experience. This hybrid role requires a proactive individual who can effectively contribute to our projects during day shifts. No travel is required.
Responsibilities
  • Analyze and understand business requirements to provide effective solutions using NCR Advanced Store and POS Basics.
  • Collaborate with cross-functional teams to ensure seamless integration of systems and processes.
  • Develop and maintain documentation for system configurations and processes to ensure clarity and consistency.
  • Provide technical support and troubleshooting for NCR Advanced Store and POS systems to ensure smooth operations.
  • Conduct regular system audits to identify and resolve potential issues proactively.
  • Work closely with stakeholders to gather feedback and implement necessary system enhancements.
  • Monitor system performance and optimize configurations to improve efficiency and user experience.
  • Coordinate with vendors and third-party service providers to ensure timely delivery of services and solutions.
  • Facilitate training sessions for end-users to enhance their understanding and utilization of system functionalities.
  • Ensure compliance with industry standards and company policies in all system-related activities.
  • Participate in project planning and execution to ensure timely delivery of solutions that meet business needs.
  • Evaluate new technologies and tools to recommend improvements to existing systems and processes.
  • Prepare detailed reports and presentations to communicate project progress and outcomes to management.

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Qualifications
  • Possess a strong understanding of NCR Advanced Store and POS Basics with proven experience in their application.
  • Demonstrate excellent analytical and problem-solving skills to address complex system issues.
  • Exhibit strong communication skills to effectively collaborate with team members and stakeholders.
  • Show a keen interest in merchandising domain knowledge enhancing system solutions.
  • Display proficiency in documentation and reporting to ensure transparency and accountability.
  • Have a proactive approach to learning and adapting to new technologies and methodologies.
  • Maintain a customer-focused mindset to deliver solutions that meet business objectives.

Skills

OperationsTechnical SupportDeliveryStore

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About Company

Cognizant (Nasdaq: CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life.

Important dates & deadlines?

Application Deadline

21 Jun 26, 06:59 PM IST

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Sr.Functional Analyst (ISG)

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