102+ Applicants
Posted: 1 year ago
5-7 years
Bengaluru / Bangalore, Karnataka
Work from Office
Posted: 1 year ago
|
Applicants: 102+
Job Description
About Company
Similar Jobs
Please verify your account first!
Send OTP
Please click on the Apply to verify the status of jobs posted more than 15 days ago, as they may have expired. Similar Jobs
Job Description
Conviva is the first and best place to go to understand and optimize digital customer experiences. Our Operational Data Platform harnesses full-census, comprehensive client-side telemetrycapturing every aspect of customer experience and engagement across all devices and linking them to the performance of underlying services, in real time and at a fraction of the cost of alternative solutions. Trusted by industry leaders like Disney, NBC, and the NFL, Conviva revolutionizes how businesses understand customer experience and engagement, maximizing satisfaction, conversion, and revenue.
Conviva is looking for a hands-on, upbeat, resourceful Sr. IT Specialist to support coworkers in all departments across the organization. With offices in the US, UK, Spain, India, Singapore, and China as our IT Specialist, you will support both local and global resources during India business hours.
What Success Will Look Like
Conviva is looking for a hands-on, upbeat, resourceful Sr. IT Specialist to support coworkers in all departments across the organization. With offices in the US, UK, Spain, India, Singapore, and China as our IT Specialist, you will support both local and global resources during India business hours.
What Success Will Look Like
- Provide Mac and Windows End User Support - desktop and mobile to all Conviva employees
- Provisioning and management of Corporate IT servers, network, remote access VPN, phone systems, and end-user systems
- Assist install, configure, test, and support AV systems, including video conferencing, Zoom rooms, and other audio products.
- Ensure the scalability, reliability, and performance of Corporate IT servers, network, VPN, phone systems. Monitoring and troubleshooting of the same, and as events occur, manage them to resolution
- Maintain inventory levels for Hardware Procurement and manage Asset Tracking for the same
- Stay abreast of the enforcement of and periodic updates to Corporate Security, ensuring the security of all IT systems against threats of theft or loss of company data
- Manage the data backup, disaster recovery, and business continuity systems
- Manage web-based tools and applications like Slack, Jira, Confluence etc.
- 5+ years in IT Operations in Corporate IT environments
- 3+ years of experience with Office 365, Microsoft Active Directory, Atlassian products, and other productivity tools
- Proactive, friendly and upbeat, you can get the job done with limited direction and a willingness to pitch in whenever and wherever needed
- Extensive experience in Mac desktop/laptop environment
- Competency with cloud-based file management software
- Exposure to Wireless Controller / AP operations
- Good understanding of concepts such as DNS, DHCP, and Email
- Strong understanding of Mobile Device Management like JAMF or similar for enforcement of security measures, including anti-malware, and software patch?management
- Configuring corporate Network Management - Routing, VLANS, L2/L3 Switch Management and remote access VPN is a plus
- Able to understand and adapt to rapidly changing priorities, pivoting from one task to other project-based tasks as needed
- Good communication skills, both written and verbal
Looking to get Placed? Try our Placement Guarantee Plan
Skills
HtmlCloudIt SpecialistIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Conviva is a venture-backed, privately held company, offering solutions for online video optimization and online video analytics. Conviva is headquartered in Silicon Valley with offices in New York and London.
Important dates & deadlines?
Application Deadline
10 May 25, 12:18 PM IST
Similar Jobs
View All
Loading...
Don't Miss out any Updates
Subscribe now for the latest job alerts
and never miss an update
Job Alert
Google hiring for Specific Roles Apply Now!
1 min ago
New Opportunity
Amazon is hiring freshers Apply Now!
5 min ago
Featured Jobs
Microsoft opening 50+ positions Apply Now!
10 min ago
.webp){kind=logo}
Sr. IT Specialist
Share with
