Renewals Account Manager - US Time Zone (Remote, IND)

About the Role:

CrowdStrike is seekingRenewals Account Managersto be part of a team responsible for ensuring that our customers are successful and thriving with our next generation endpoint technology. You will proactively collaborate with the partner and the customer -- focusing on driving on-time renewals and growing our ARR.

The ideal candidate will have a strong track record of success, organization and discipline, and hail from a SaaS or security company. You will need to be detail-oriented, strong communicator, as well as a creative problem solver.

What Youll Do:

• Manage the contract renewal cycle.

• Provide quotes to channel partners

• Ensure delivery of quote to end customer

• Consult with partner and customer to answer any questions

• Manage process through booking

• Communicate the value of CrowdStrike products to ensure growth in licenses and per endpoint revenue.

• Team with the Account Manager to ensure a seamless customer experience.

What Youll Need:

• Track record of meeting or exceeding expectations in an individually focused, quota carrying role.

• Ability to successfully balance a wide variety of daily tasks and adjust priorities on the fly in a fast-paced environment over multiple engagements.

• Technical aptitude and ability to learn new concepts quickly.

• Exceptional written and verbal communication skills demonstrated through email, conference calls, and internal meetings

• Must be a self-starter with the ability to work independently or in a team environment

• A curious nature with a desire to learn and a competitive spirit.

• High level of comfort handling objections and negotiations.

• Excellent time management skills.

• Security or SaaS sales experience

• Customer Success/Service background

• Prior experience using Salesforce or another CRM solution

• 2 years+ or equivalent experience in consulting or account management - particularly in cybersecurity.

• Bachelors degree from an accredited college or university or relevant experience.

• Able to work US working hours (6.30pm IST to 3.30am IST)

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Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certifiedtrade mark across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

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