Job Description
Job Title: NET Core & Azure Support Engineer
Experience: 4 to 5 Years
Location: Remote
Shift: Rotational Shift
Employment Type: Full-time
Key Responsibilities
- Provide L2/L3 production support for applications built using .NET Core and hosted on Azure.
- Monitor application performance, troubleshoot issues, and ensure high availability and reliability.
- Handle incident management, root cause analysis (RCA), and timely resolution of production issues.
- Perform application maintenance, bug fixes, and minor enhancements.
- Work with Azure Bot Framework components for monitoring and support-related activities.
- Collaborate with development and DevOps teams for deployments, releases, and fixes.
- Maintain system documentation, runbooks, and support procedures.
- Ensure adherence to SLA and KPI targets.
Required Skills
- Strong experience in .NET Core development and support.
- Hands-on experience with Azure Bot Framework.
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- Working knowledge of Microsoft Azure Cloud (App Services, Azure Functions, Storage, etc.).
- Experience in application support, monitoring, and troubleshooting.
- Familiarity with incident management tools and ticketing systems (e.g., ServiceNow, Jira).
- Basic understanding of CI/CD pipelines and deployment processes.
- Knowledge of logging and monitoring tools (e.g., Application Insights).
Good to Have
- Experience with REST APIs and microservices architecture.
- Exposure to DevOps practices and tools.
- Understanding of security and compliance in cloud environments.
Skills
MaintenanceIncident ManagementProductionSupport EngineerIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
CSS Corp is a new age IT Services and Technical Support Services company that harnesses the power of digital to address customer needs. The company collaborates with leading businesses and enterprises to reimagine customer engagement models, help streamline business operations, and identify new revenue opportunities. Its team of 6,400 technology professionals across 18 global locations are passionate about helping customers differentiate and succeed. CSS Corp entered the 3rd wave of business transformation and repositioned itself as a “New Age Services” company in 2016. The new positioning was strategically chosen to align our identity closer to our customer ecosystems, to establish a niche for ourselves in the market and to meet the growing digital needs of our customers. Our vision is to deliver tangible business outcomes through contextual adoption of digital in business process management, technical support operations, IT operations, telecom network moderation and management. Our revitalized approach drives simplicity and convenience. Our business model did not develop out of labor arbitrage but rather from superior customer experience, providing instant gratification and delighting customers
Important dates & deadlines?
Application Deadline
21 Jul 26, 04:40 PM IST
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