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Job Description
- Demonstrate detailed product knowledge when assisting clients over the phone and email by answering their product questions and offering technical assistance
- Provide trainings and best practice tips to hotels and event organizers from around the world using the Cvent Supplier Network to market and sell group business
- Gather client requirements for future releases of the product
- Create and maintain all product documentation
- Document all communication with the client in Cvents CRM software
- Strive to meet weekly activity metrics as well as quarterly performance assessments
- Bachelors degree with strong academic credentials.
- Excellent communication skills (verbal and written)
- Experience in Blended Process that involves working on Custom tasks & Projects - preferably travel & hotel background.
- Strong business acumen, ethics and high integrity
- Candidate must rank within the top 20% of their present team
- Experience in working on Microsoft Excel and Word is preferred
- Candidates should be ready to work night / late night shifts
- Must be articulate, organized, detail-oriented and have the ability to multi-task
- Quick learner, with a positive attitude and ability to work well within a team
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Skills
Product KnowledgeIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Cvent is a globally recognized leader in the event management and hospitality technology sector. The company specializes in providing comprehensive software solutions for event planners, marketers, and hotel professionals, streamlining the process of event organization, marketing, and management. Cvent careers open the door to a world of opportunities for individuals passionate about technology, innovation, and customer service. At Cvent, employees are part of a dynamic, collaborative environment that encourages creativity, problem-solving, and professional growth. With a commitment to diversity and inclusion, Cvent fosters a supportive workspace where talents can thrive, innovate, and contribute to transforming the event and hospitality industry through cutting-edge technology.
Important dates & deadlines?
Application Deadline
13 May 25, 01:07 PM IST
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