Assistant Officer, Specialist, Account Services, Consumer Banking Ops, Technology & Operations

Department Icon BFSI (Operations & Lending)
89+ Applicants
Posted: 8 months ago
2-6 years
All India
Work from Office

Posted: 8 months ago
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Applicants: 89+
Job Description
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Job Description

    The role within Group Technology and Operations (T&O) at the bank involves investigating account opening documents and static changes of customers, completing document checking, KYC checks, and onboarding activities. Additionally, there is a focus on uploading KYC documents with CERSAI as per TAT, preparing MIS, submitting audit data, and working on a large volume of data. Ensuring high-level governance standards are maintained on onboarding exceptions, adhering to SLA and defined TAT, and driving Design for No Operations are key responsibilities.
    The key accountabilities include conducting KYC checks, uploading records to CKYCR, performing onboarding checks such as AML/PEP/Watchlist checks as per AML policy, managing queries, meeting delivery TAT, ensuring customer satisfaction, maintaining data accuracy, and ensuring transaction quality.
    Duties and responsibilities revolve around adhering to customer onboarding, KYC, static data update, and NRI account guidelines, controls, risks, RBI CIP & CAP guidelines, India KYC guidelines, and ensuring activities related to KYC, CKYC are completed within agreed SLA/TAT. The role requires adherence to regulatory guidelines, upload of documents during Re KYC, Inactive, Dormant, and CKYC processes, execution of PIN printing and other BCP activities, obtaining a minimum satisfactory audit rating for the team, implementing BOD & EOD controls, and generating ideas for new processes/initiatives. Participating in UAT, robust checks in customer onboarding process, and driving DFNO are also important aspects of the role.

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    The ideal candidate should have 2-3 years of experience in retail banking with expertise in AML/KYC and banking operations, sound knowledge of KYC, CKYC, Excel skills, AML, and retail account services guidelines. They should possess core competencies such as processing with an eye for detail, data accuracy, good typing skills, interpersonal skills, excellent communication, effective control measures, governance standards, positive attitude, aptitude towards fast adoption of new technology, and digital lifestyle. Technical competencies required include KYC and AML controls, customer relationship management, retail banking operations, communication skills, digital strategy adoption, and Excel skills.
    The role involves teamwork, stakeholder management, customer experience, and joyful banking as part of work relationships.,

Skills

Banking OperationsAccount OpeningRetail BankingRetail Banking OperationsConsumer BankingAMLCommunication SkillsRetail Banking OperationsQuery ManagementWatchlist ChecksData AccuracyDigital Strategy AdoptionKYC ChecksPEPTransaction QualityExcel Skills

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About Company

DBS Bank, a leading financial services group in Asia, drives digital innovation to redefine banking experiences. With a commitment to making banking seamless and accessible, DBS Bank leverages cutting-edge technology to empower customers and businesses alike. DBS Bank Careers offer exciting opportunities for individuals seeking to shape the future of finance. Whether in banking operations, technology, or wealth management, joining DBS Bank means being part of a progressive organization that values innovation and collaboration. With a focus on nurturing talent and fostering a diverse workforce, DBS Bank provides a platform for professional growth and development. Explore DBS Bank Careers for a chance to make a meaningful impact in the financial industry.

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Important dates & deadlines?

Application Deadline

17 Oct 25, 01:05 PM IST

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Assistant Officer, Specialist, Account Services, Consumer Banking Ops, Technology & Operations

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