Delphi - Program Management Director - PMO & Delivery Operations

Ready to embark on a journey where your growth is intertwined with our commitment to making a positive impact? Join the Delphi family where Growth Meets Values.
At Delphi Consulting Pvt. Ltd., we foster a thriving environment with a hybrid work model that lets you prioritize what matters most.
Interviews and onboarding are conducted virtually, reflecting our digital-first mindset. We specialize in Data, Advanced Analytics, AI, Infrastructure, Cloud Security, and Application Modernization, delivering impactful solutions that drive smarter, efficient futures for our clients.
About the Role:

- We are seeking a dynamic and strategic Program Management Director (PMO & Delivery Ops) to oversee and enhance our project management operations.
- This role is pivotal in ensuring project profitability, operational efficiency, resource planning, and internal accountability across teams.
- You will work closely with the leadership team to drive decision-making on investments, resource allocation, and market expansion initiatives.
What You'll Do:
Project Governance & Profitability:
- Lead monthly billing, invoicing, and project profitability tracking to ensure timely delivery and financial health across all projects.
- Collaborate with the delivery team to ensure client approvals, sign-offs, and timely invoicing.
- Ensure smooth execution of internal processes and systems, acting as a central point of accountability-similar to a Program Manager-allowing leadership to focus on strategy and growth.
Strategic Decision Support:

- Partner with leadership on investment decisions, budget allocations across business units, and long-term financial planning.
- Support initiatives related to company financials, budgeting, and forecasting.
- Contribute to market expansion planning and execution.
Resource Planning & Optimization:
- Oversee organization-wide resource planning and utilization.
- Lead efforts on resource budgeting and improving billable utilization across the workforce.
- Develop and implement strategies to increase profitability and reduce operational costs.
Operational Excellence:
- Streamline and document delivery processes with a clear, actionable playbook of internal systems and workflows.
- Drive continuous improvement initiatives focused on cost control, delivery excellence, and efficiency.
- Plan and manage the structure, hiring, and development of the project management function.
Collaboration & Stakeholder Management:
- Ensure alignment and collaboration between delivery, HR, and finance teams, with a view toward integrated business operations.
- Build and maintain relationships with key clients to support account growth and delivery satisfaction.
- Serve as a key liaison for internal stakeholders to ensure consistent communication and goal alignment.
Technology & Automation:
- Lead the adoption and optimization of PMO tools and dashboards to automate reporting, tracking, and decision-making.
What You'll Bring:
- Proven experience leading PMO or large-scale project management functions in fast-paced Tech Consulting environment.
- Strong understanding of project profitability, budgeting, and resource utilization.
- Demonstrated ability to work closely with executive leadership on financial and operational decisions.
- Excellent stakeholder management, communication, and cross-functional collaboration skills.
- Experience in implementing or optimizing PMO tools and systems.
- Strategic thinker with hands-on execution capabilities.
What We Offer:
At Delphi, we are dedicated to creating an environment where you can thrive, both professionally and personally.
Our competitive compensation package, performance-based incentives, and health benefits are designed to ensure you're well-supported.
We believe in your continuous growth and offer company-sponsored certifications, training programs, and skill-building opportunities to help you succeed.
We foster a culture of inclusivity and support, with remote work options and a fully supported work-from-home setup to ensure your comfort and productivity.
Our positive and inclusive culture includes team activities, wellness and mental health programs to ensure you feel supported.