Executive Recruiter

We are looking for an experienced and proactive Recruiter to handle bulk hiring for our BPO / Call Centre operations. The primary responsibility of this role is to source, screen, and hire call centre agents for various domestic and international campaigns. The ideal candidate should be target-driven, well-organised, and familiar with high-volume hiring environments.

Key Responsibilities

• Handle end-to-end recruitment for BPO agents (telecallers, sales agents, customer support agents)
• Source candidates through job portals, social media, referrals, walk-ins, and local networks
• Screen resumes and conduct initial telephonic interviews
• Coordinate with Team Leaders and Operations to understand manpower requirements
• Schedule interviews and manage joining & onboarding process
  
• Maintain and update candidate database and hiring trackers
• Achieve daily/weekly/monthly hiring targets
• Ensure quick turnaround time for bulk hiring requirements
• Handle follow-ups with candidates to reduce no-show and drop-out rates
• Support HR in documentation and basic compliance at the time of joining

Requirements & Skills

• Prior experience in BPO / Call Centre recruitment (mandatory)
• Strong communication skills (Hindi & English; regional language preferred)
• Ability to handle high-volume agent hiring

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• Familiarity with Kolkata BPO market is an advantage
• Basic knowledge of job portals and social hiring
• Target-oriented mindset with good follow-up skills
• Ability to work under pressure and meet tight deadlines

Preferred Qualification

• Graduate or above
• 14 years of experience in BPO recruitment (agent hiring)

Why Join Us

• Fast-growing BPO environment
• Performance-based incentives
• Long-term growth opportunity
• Friendly and supportive work culture