85+ Applicants
Posted: 2 weeks ago
2-4 years
India
work from office
Posted: 2 weeks ago
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Applicants: 85+
Job Description
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Job Description
Responsibilities
Required Skills & Qualifications
- Support business customers with day-to-day operational and technical queries in a timely manner.
- Assist warehouse teams with operational and technical issues to ensure uninterrupted operations.
- Investigate and resolve customer queries efficiently.
- Coordinate with carriers for distribution-related issues and ensure prompt resolution.
- Monitor the end-to-end fulfillment cycle from Inbound to Last Mile Delivery.
- Proactively highlight incidents or potential risks to management.
- Monitor inventory levels and update stakeholders regularly.
- Support warehouse stock-take activities and audits.
- Collaborate with customer supply chain teams, warehouse teams, and fulfillment management to improve service delivery.
- Prepare operational reports and run analysis for customers and management.
- Maintain proper documentation and manage claims processes.
- Support new customer implementations and testing of new features.
- Work closely with IT teams for system issues and enhancements.
- Identify technology gaps and suggest improvements in processes and systems.
Looking to get Placed? Try our Placement Guarantee Plan
- Minimum 2-4 years of experience in Fulfillment Operations or eCommerce.
- Hands-on experience with Vinculum (preferred).
- Experience in warehouse or fulfillment center backend support and customer service.
- Basic understanding of IT infrastructure for eCommerce platforms.
- Strong communication skills (verbal and written).
- Good knowledge of MS Office (Excel, Word, PowerPoint).
Skills
It InfrastructureTestingIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
DHL Supply Chain is a global leader in contract logistics and offers a wide range of solutions for managing and moving goods.
Important dates & deadlines?
Application Deadline
29 May 26, 04:45 PM IST
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