Client Servicing Manager

Client Servicing Manager (Advertising & Digital Marketing)

Location: Ahmedabad (Work From Office)

Experience: 46 years in advertising/digital marketing agencies

At DigiCrackers, were looking for a Client Servicing Manager who can champion client success building strong partnerships, shaping impactful strategies, and ensuring campaigns move seamlessly from pitch to performance.

This role is about nurturing relationships with the clients, guiding ideas from concept to execution, and ensuring every project delivers measurable value.

What Youll Do

• Client Ownership Be the go-to partner for clients, earning trust by understanding their goals and ensuring clarity at every stage.
• Campaign Strategy Collaborate with creative, content, design, and performance teams to craft strategies and campaigns that deliver results.
• Pitching & Presentations Confidently prepare and present proposals, campaign ideas, and performance reviews.
• Project Management Drive projects from concept to execution, keeping timelines, priorities, and deliverables on track.
  
• Growth Mindset Spot opportunities to strengthen and expand client accounts with smart, proactive recommendations.

What Were Looking For

• 46 years of experience in client servicing/account management in an advertising or digital marketing agency
• Strong ability to manage multiple accounts while ensuring quality and deadlines
• Excellent communication, presentation, and relationship-building skills
• A balance of strategic thinking and executional focus
• Experience working closely with cross-functional teams (creative, content, SEO, design, paid media)
• A self-driven professional who thrives on ownership, deadlines, and delivering impact

Who Youll Work With

• Jay Founder: Partner on strategy and key client accounts
• Clients:

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  Ambitious brands across industries looking for growth and creativity
• Creative Teams: Designers, writers, editors, and performance marketers all aligned to deliver high-quality campaigns

We Stand For

• Freedom & Responsibility: Ownership brings autonomy and flexibility
• Feedback & Transparency: Honest, open communication inside and outside the team
• Teamwork: Collaboration and respect are at the core of how we work
• Career Growth: Structured mentorship and appraisals to help you level up

A Few Things to Know

• This is an on-site role in Ahmedabad
• Youll be managing a diverse portfolio from campaign pitches to day-to-day execution
• Youll play a central role in shaping how DigiCrackers grows its client relationships