Operations / Marketing Executive

We are looking for an energetic and responsible Operations / Marketing Executive to manage customer handling, order fulfillment, and customer satisfaction processes. The candidate will coordinate with customers and the marketing/operations team to ensure smooth operations and a great customer experience.

• Handle customer queries and provide proper support
• Manage and track customer orders from start to completion
• Coordinate with the operations team for smooth order fulfillment
• Follow up with customers regarding service updates
• Take feedback from customers and ensure customer satisfaction
• Resolve basic customer issues and escalate when required
• Maintain customer data and reports in Excel/Google Sheets
• Support marketing and promotional activities when needed

• Build positive relationships with customers and clients

• Good communication skills in Hindi & English
• Basic knowledge of MS Excel and Google Sheets
• Good customer handling and problem-solving skills
• Positive attitude and willingness to learn
• Graduation preferred (12th Pass can also apply)
• Experience in customer support, telecalling, or operations is a plus
• Laptop is Mandatory

• Hands-on experience in operations & marketing
• Growth opportunities
• Friendly work environment
• Performance-based incentives

Salary: Based on Interview

Shift: 6 days working

Send your resume to: [HIDDEN TEXT]