Business Specialist

Company Description

DigitalTrack Solutions Pvt Ltd is a leading provider of comprehensive IT infrastructure solutions, offering a wide range of hardware including desktops, laptops, and servers, as well as software licensing. Our expertise extends across network infrastructure (LAN, WAN, Wi-Fi, wireless), network and data security, storage, backup, and virtualization solutions. By partnering with global technology leaders, we deliver best-in-class solutions tailored to meet our customers evolving business needs.

For more information, visit www.digitaltrack.in.

Role: Inside Sales Representative (ISR)

Location: Bengaluru, India

Employment Type: Full-time, On-site

Role Description

We are seeking a dynamic and driven Inside Sales Representative (ISR) to join our Bengaluru team. The ISR will play a key role in generating new business opportunities, nurturing existing customer relationships, and driving revenue growth. The ideal candidate will have a solid background in IT solutions sales, with a keen understanding of customer needs and the ability to position tailored solutions effectively.

Key Responsibilities:

• Generate and qualify leads through inbound and outbound channels.
• Engage with prospective and existing enterprise customers to understand their IT infrastructure requirements.
• Promote and sell solutions in areas such as networking, cybersecurity, server, storage, and software.
• Manage customer accounts, build strong relationships, and ensure high levels of customer satisfaction.
• Collaborate with the technical and pre-sales team to develop customized proposals and solutions.
• Prepare quotes, follow up on proposals, and drive the entire sales cycle to closure.
• Maintain accurate records of customer interactions, pipeline activities, and forecasts using CRM tools.

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• Work closely with OEMs and partners to stay updated on latest technologies and offerings.

Qualifications:

• 25 years of inside sales experience, with at least 3 years in IT solution sales.
• Proven skills in lead generation, account management, and customer relationship building.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational and time management abilities.
• Familiarity with CRM software and proficiency in Microsoft Office Suite.
• A bachelors degree in Business, Marketing, or a related field is preferred.
• Existing customer base or strong network in the Bangalore enterprise segment is a plus.
• Prior experience with IT products and services such as networking, cybersecurity, servers, or storage is highly desirable.