ECommerce Manager

Description:
Were Hiring: E-Commerce Manager Domatel Services
Location: Surat
Experience Required: 5 - 7 years
Company: Domatel Services
Role Type: Full-Time
Role Overview:
Domatel Services is looking for a highly skilled E-Commerce Manager to lead and scale our online marketplace operations.
The ideal candidate will be responsible for driving sales, managing product listings, optimizing performance on e-commerce platforms, and executing digital strategies to deliver strong growth.
Key Responsibilities:
Marketplace Management:
- Manage end-to-end operations across e-commerce platforms (Amazon, Flipkart, Meesho, etc.

- Oversee product listings, pricing, catalog accuracy, and content optimization.
- Manage inventory flow, reorder levels, and stock reconciliation.
Sales Growth & Performance Optimization:
- Develop and execute strategies to increase sales, improve rankings, and boost conversions.
- Track category trends, competitor activity, and market insights.
- Optimize ads, campaigns, and promotional activities for maximum ROI.
Operations & Coordination:
- Coordinate with logistics partners to ensure smooth shipping, dispatches, and returns.
- Handle order management, customer escalations, and resolution of platform-related issues.
- Work closely with procurement, finance, marketing, and warehouse teams for seamless operations.
Reporting & Analytics:
- Monitor daily/weekly/monthly sales, margins, and performance KPIs.
- Prepare dashboards, MIS reports, and data-driven insights.
- Recommend actionable strategies for improving efficiency and profitability.
Brand & Content Management:
- Improve product content: images, descriptions, A+ content, SEO listings.
- Execute brand-building initiatives across e-commerce platforms.
- Ensure compliance with platform guidelines and policies.
Desired Skills & Competencies:
- Strong understanding of marketplace algorithms, SEO, and e-commerce trends.
- Hands-on experience with seller dashboards, ad consoles, and marketplace tools.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication and cross-functional collaboration skills.
- Ability to manage high-volume operations and multitask effectively.
Preferred Qualifications:
- Bachelors degree in Business, Marketing, or related field (MBA is a plus).
- 5 - 7 years of proven experience in e-commerce marketplace management