Property Management Administrator

Job description / Role

Job Type
Full Time

Job Location
Dubai, UAE

Nationality
Any Nationality

Salary
Not Specified

Gender
Not Specified

Arabic Fluency
Not Specified

Job Function
Administration & Secretarial

Company Industry
Property & Real Estate

Description

At Driven Properties, our Property Management team delivers comprehensive, in-house services to maximize landlord investment and ensure peace of mind. We handle everything from tenant screening and rent collection to 24/7 maintenance and legal compliance, allowing investment without geographic constraints. Whether managing residential properties, malls, or facilities, we provide tailored solutions that enhance profitability and maintain the value of managed assets. Our personal approach ensures seamless operations and satisfaction for both landlords and tenants.

As an Admin staff member for VIP portfolio at Driven Properties, you will provide essential support to the Property Manager by handling administrative tasks, tenant enquiries, and property documentation. Your role is key to ensuring efficient property operations, assisting with paperwork, and delivering excellent service to both tenants and property owners.

Key Responsibilities

• Tenant assistance: Provide support to tenants with queries related to maintenance, parking, contracts, cheques, and other property services.
• Handling enquiries: Respond to tenant and property owner queries regarding parking, maintenance, renewals, and other issues, ensuring timely and professional communication.
• Third party liaison: Follow-up on Ejari issuance, DEWA, and chiller connection.
• Updating trackers: Maintain accurate records of property details, tenant information, lease agreements, and renewals.
• Renewals: Generate Rental Index results, draft and send renewal notices within 100 days of expiry, complete process within 30 days of expiry.
• Database management: Enter new properties into CRM, reconcile CRM with contract details, master sheets, and payment details.
• Maintenance and inspection: Receive and record requests.
• Reports: Prepare weekly reports for property portfolio.
• Lease drafting: Assist in the preparation and review of lease agreements and relevant documentation.
• Checklists and documentation: Prepare checklists for property inspections, move-ins, and move-outs to ensure compliance with company standards.

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  Property manager support: Assist the Property Manager with any additional tasks required for property management, including coordination with contractors and suppliers.

Requirements

Required

• Experience in administrative roles, ideally within the property management or real estate industry.
• Proficiency in Microsoft applications (Excel, Word, Outlook) and database management.
• Strong organizational skills and attention to detail.

Preferred

• Familiarity with property management software, preferably Yardi.
• Previous experience handling tenant enquiries and property documentation.

Skills and Competencies

• Strong communication skills to effectively respond to tenant and owner inquiries.
• Attention to detail when updating records, preparing documents, and managing lease renewals.
• Time management skills to handle multiple tasks and meet deadlines.
• Ability to work well in a team environment and support the Property Manager.

Benefits

• Opportunities for career growth and advancement within the organization.
• Dynamic and collaborative work environment.
• Contribution to managing and optimizing Dubais dynamic real estate market.