Lead Expert GES DTS SIAM

Job title - Lead Expert GES DTS SIAM ( Asset and Configuration Management)

Location - Hyderabad, India

At dsm-firmenich we strive to achieve a world where you dont have to choose between taste, texture, or health - and can enjoy it all. Our innovative ingredients, expertise, and solutions bridge the gap between the delicious, the nutritious, and the sustainable.

Asset & Configuration lead specialist will play key role in strengthening our global asset and configuration ecosystem. Working closely with your counterpart, you help ensure the integrity, reliability, and evolution of our CMDB and Hardware Asset Management practices. With your ServiceNow expertise and passion for structured processes, you bring clarity to complex environments and elevate data quality that our teams rely on every day. This role offers the opportunity to influence the future of HAM and Configuration Management, driving improvements, innovation, and operational excellence across the organization.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

• Strategic Evolution: Partner with the existing Asset & Config Manager to shape the future direction of HAM and Configuration Management, recommending enhancements, new capabilities, and long-term improvements.
• Configuration Management: Support the maintenance and governance of the CMDB, ensuring that all Configuration Items (CIs) are accurately recorded, classified, and continuously updated across hardware, software, and services.
• Asset Management: Assist in managing the full lifecycle of IT hardware assets - from procurement to retirement -ensuring accurate documentation, traceability, and alignment with operational and financial requirements.
• Process Optimization: Contribute to refinin g and improving HAM and Configuration Management processes, supporting the evolution of standards and driving efficiency and data quality improvements.
• Compliance & Governance
  
  : Support audit activities and ensure adherence to internal controls, external regulations, and established governance frameworks.
• Cross‑Functional Collaboration: Work closely with IT operations, procurement, finance, architects, and service owners to ensure alignment between asset data, configuration models, and real-world environments.
• Automation & AI Enablement: Identify and leverage automation, AI insights, and ServiceNow capabilities to streamline asset and configuration workflows and enhance data reliability. Provide guidance, documentation, and training on HAM/CMDB processes and tools to stakeholders and end users.

We Bring

• A supportive environment that encourages growth and idea sharing.
• An inclusive, multicultural team that respects everyone.
• A dynamic workplace filled with meaningful challenges.
• Opportunities to work independently with confidence.
• Collaboration with teams to find the best solutions.
• A culture that fosters initiative, learning, and success.

You Bring

• Minimum 7 years of experience in IT Asset Management (ITAM), Hardware Asset Management (HAM), Configuration Management, and/or CMDB best practices, ideally within large, complex organizations. Hands-on experience with ServiceNow and discovery tools ServiceNow certifications are a plus.
• Hands-on experience with ServiceNow and discovery tools ServiceNow certifications are a plus.Proficiency with Microsoft Excel (e.g., formulas, pivots, data analysis) is highly beneficial for daily operational work.

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Get Hired
• Solid understanding of ITIL framework ITIL4 certification preferred. Analytical mindset with the ability to interpret data, troubleshoot inconsistencies, and propose effective improvements.Analytical mindset with the ability to interpret data, troubleshoot inconsistencies, and propose effective improvements.
• Experience in introducing KPI measurement for CMDB.Good stakeholder management skills and the ability to work across teams, countries, and cultures in a global operating model.
• Proactive, structured, and detail-oriented professional with a passion for governance, data quality, and continuous improvement.
• A forward‑looking mindset in applying automation and AI capabilities (e.g., workflow automation, discovery automation, AIOps insights) to enhance data quality, streamline processes, and improve operational efficiency.

About dsm-firmenich:

At dsm-firmenich, we dont just meet expectations - we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions - every single day. Whether its fragrance that helps you focus, alternative meat thats better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere. And while youre making a difference, well make sure youre growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas Theyre essential to our future. Because real progress only happens when wego beyond, together.

Our application process:

Interested in this position Please apply on-line by uploading your resume in English via our career portal (www. dsm-firmenich.com/careers).For further information, please contact Kanika Maloo, Talent Acquisition Partner ([HIDDEN TEXT]).

Inclusion, belonging and equal opportunity statement:

At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work - and thats exactly the k ind of culture were building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.

Were proud to be an equal opportunity employer, and were serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, were committed to reflecting the world we serve. We welcome candidates from all backgrounds - no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, were here to help - just let us know what you need, and well do everything we can to make it work.

Agency statement

Were managing this search directly at dsm-firmenich. If youre applying as an individual, wed love to hear from you. Were not accepting agency submissions or proposals involving fees or commissions for this role.