Officer - Customer Screening

Job description / Role

Key responsibilities

Leading the team of analysts by motivating and providing task-related guidance on a daily basis.
Monitoring the daily productivity of the team in general and each staff member in particular.

Ensuring that the standard operating process is duly followed by each staff processing name screening alerts.
Ensuring all name screening streams are generating alerts in accordance with the data matching logic supplied.
Maintaining daily productivity management information.
Responsible for creating periodic reports for onward submission to compliance management.
Identifying and resolving issues by engaging technology teams and vendors on a timely basis.
Ensuring timely conclusion of all cases as prescribed in the standard operating procedure.
Maintaining case-related management information and timely execution of customer exits as a result of case investigation.
Participating in providing training to the business across the organization on customer name screening requirements.
Participating in periodic system reviews, implementation of new systems, or redefining the controls in the existing ones.
Participating in policy and procedures review from due diligence perspective.
Conducting a health check exercise on a quarterly basis to ensure due diligence unit operations are in line with approved internal policies, processes, and guidelines.
Serving as a back-up to other staff assigned with equivalent roles.

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Competencies / skills

Work experience
Possess overall banking experience in financial products and processes such as general operations and branch management with a minimum of 2 to 3 years in client due diligence.

Job Function: Finance, Business Analysis & Consulting

Company Industry: Finance, Investment & Asset Management