Data Analytics Manager, Dnata Cargo

Job Purpose

dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering & retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world's most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we'd love to have you onboard.

As Data Analytics Manager, you will establish the framework for the quantitative and qualitative drivers impacting the performance of the dnata Cargo. You will provide recommendations to optimize operational efficiency and improve performance measures to achieve defined strategic objectives as well as develop specific metrics to guide stakeholders on trends / targets and deviations alongwith a framework of systems to provide governance. The role is based full-time in our Dubai office.

In This Role, You Will

• Oversee the review, analysis, and reconciliation of data generated reports and ensure published reports remain relevant and support the business to improve Operations.
• Works with key stakeholders as the business support representative with IT - to develop requirements, business processes, and Statements of Work for new systems and upgrades or additional features of existing systems.
• Manage the daily operations, workflow, and supervise data management of staff to ensure provision of technical support to the Business Intelligence platform adopted for dnata Cargo including data integration and implementation.
• Collect and analyse stored data in order to develop business requirements, identify possible conflicts with the strategy and make recommendations for improvement.
• Assess and analyse all processes on an ongoing basis to determine their effectiveness, eliminate inefficiencies, and recommend innovative solutions to improve workflow, operations and staff performance.
• 
  Develop data management capability and the use of analytics for predictive/forecast ability to support decision made.
• Work with Functional Heads to develop, refine and validate resource algorithms with respect to resource planning and allocation. Review the results of the operational analysis with the Resource Planning team to evaluate defined engagement standards.

Qualification

To be considered for the role, you must meet the below requirements:

• Bachelor's degree or Honours in Operational Research, Industrial or other Engineering.
• Minimum 10-12 years of experience within Airline/Handling environment or similar.
• At least 5 years in positions of progressively increasing managerial responsibilities.

You Will Have An Edge, If You Have

• Post-graduate qualification in Business Management.
• Knowledge & experience of Cargo operations, Logistics or Supply Chain industry.

At Emirates Group, we're committed to providing our employees with opportunities to grow and develop in their careers. So if you're looking for a challenging and rewarding opportunity, apply today and join our team!

Recruitment Process and Timeline

Emirates Group, is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.

Salary & benefits

Join us in a management role and enjoy an attractive tax-free salary.

On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That's on top of transport benefits, life insurance and more. Find out what it's like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers