Senior Process Manager

Minimum 7-8 years of relevant work experience
Proficient in MS-Office applications with good knowledge of Excel, Power point, SQL
Strategic thinker with excellent communication & presentation skills
Experience in quantitative and qualitative research
Strong analytical skills with ability to leverage data to share insights
Familiar with putting together data from multiple sources to tell a story
Strong knowledge of business visualization tools such as PowerBI
Knowledge of eCommerce industry.
Understand customer requirements, detailed technical design, effort & feasibility of implementation

• Ability to independently execute pilot projects from scoping, data analysis & insights generation
• Provide consultative assistance to the team. Design competitive intelligence framework
• Analyzing large volume of data to generate meaningful analyses and insights
• Share insights, recommendations through reports, dashboards, and presentations that will address client business needs, with a focus on e-commerce and digital marketing

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• Research and share findings on competitors strengths & weaknesses. Make recommendations on improving client product offering, pricing, promotion & marketing strategy
• Understanding of digital shelf analytics. Ability to provide recommendation on digital shelf optimization
• Assist senior managers to evaluate client requirements for new projects, assess implementation options & ensure quality delivery
• Plan regular connect with clients (conference calls, emails) & account managers to discuss process challenges, issues & action items