Business Development Specialist

Manage inbound and outbound leads generated through digital platforms, website inquiries, and

marketing campaigns.

Connect with students and parents via calls, WhatsApp, and virtual meetings to understand their

academic goals and career aspirations.

Provide accurate and personalized guidance on courses, counselling services, and admission

procedures.

Convert leads into paid counselling registrations and confirmed admissions through effective

communication and relationship building.

Conduct timely and consistent follow-ups with prospects to maximize conversions.

Maintain and update lead status, call logs, and follow-up activities in CRM systems for proper

tracking and reporting.

Coordinate closely with the counselling and admissions team for seamless case handling and

student onboarding.

Drive participation of prospects in webinars, counselling sessions, and promotional events.

Collaborate with the marketing team to improve lead quality and conversion efficiency.

Achieve monthly sales targets and admission goals as assigned.

Ensure a high-quality experience for students and parents through professional and empathetic communication.

Key Skills

Required

Strong communication and interpersonal skills

Basic knowledge of CRM tools and MS Excel

Experience in telecalling, inside sales, or counselling (preferred)

Target-driven mindset with a disciplined approach

Ability to handle objections and close sales effectively

Role Details: Business Development Executive (BDE)

Department: Sales & Business Development

Role Category: BD / Pre-Sales