85+ Applicants
Posted: 7 months ago
1-5 years
Madurai,
Tamil Nadu
Work from Office
Posted: 7 months ago
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Applicants: 85+
Job Description
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Job Description
- As a Customer Support Executive, your primary responsibility will be to engage with potential clients in order to evaluate the feasibility and value of establishing new business partnerships. You will also be required to maintain regular communication with existing clients to uphold the reputation of our company and address any issues that may arise in client relationships. Conducting thorough needs assessments to gain insight into each client's specific requirements will be a crucial part of your role.
Furthermore, you will be expected to identify suitable solutions from our range of offerings that align with the objectives and principles of each client. Collaborating with clients to propose and discuss potential solutions, as well as encouraging them to consider upgrading their current packages or purchasing additional services, will be essential tasks. Resolving client concerns promptly and professionally is another key aspect of this position.
Moreover, leveraging internal resources and relationships to effectively meet clients" needs and optimize the company's profits will be an important part of your job. This role requires full-time commitment on a permanent basis. The benefits include health insurance and a provident fund. The work schedule will be during day shifts or morning shifts, with opportunities for performance bonuses and yearly bonuses.
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Applicants must be willing to commute to or relocate to Madurai, Tamil Nadu. The preferred experience for this position includes a total of 1 year of work experience, with at least 1 year in customer service. Proficiency in English is also preferred.,
Skills
Customer SupportCustomer ServiceCustomer SupportProblem SolvingRelationship ManagementClient CommunicationSalesClient RetentionNeeds AssessmentIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
Important dates & deadlines?
Application Deadline
23 Oct 25, 12:57 PM IST
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