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Job Description
JOB PURPOSE
Provide existing and potential customers with a superior and consistent quality service, both directly and in conjunction with GHA. Provide information and system support to customers with regard to rates, details, bookings, connections, regulations and other enquiries and oversee the service from GHA.
Job Accountabilities
- Monitor and oversee the service provided by GHA to ensure it is in line with EK standards, including adherence to load plan and ensuring all safety and operational procedures are adhered to.
- Monitor GHA ramp activities on both inbound and outbound flights to ensure load reconciliation as per the CPM / GOI, and correct handling of shipments requiring special attention - AVI / HUM / PER / VAL etc.
- Monitor import cargo receipt and breakdown; resolving any related issues in a timely manner.
- Prepare load plans for outbound flights ensuring optimum utilisation of capacity. Ensure all transit and destination requirements are adhered to for special cargo including AVI / HUM / PER / VAL etc.
- Prepare and verify accurate cargo documentation, including monitoring of consignment status and ensuring correct documentation is available in accordance with local regulations and company policies. Ensure timely and accurate submission of UWS to Load Control for outbound flights.
- Verify shipment charges according to the appropriate product tariff, contract and adhoc rates to ensure revenue integrity.
- Update flight handling reports including identification and monitoring of irregularities and discrepancies. Dispatch post flight information to the correct departments in a timely manner.
- Process cargo reservations received by phone, email and direct FFR in a prompt and accurate manner for both air export and road feeder services. Resolve customer complaints where necessary.
- Complete administrative duties as directed by the Cargo Supervisor/Officer, including ULD control, data entry, statistics and reports. ULD acquitals using LIC and transfer of units in Nomad.
- Provide support as instructed to minimise the impact of changes resulting from scheduled disruptions, changes to booked passenger loads, aircraft upgrade sand downgrades and cargo offloads
Qualifications & Experience
Graduate with a minimum of 2 years’ experience in a Cargo Operations or Airline environment
Knowledge/skills
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- Knowledge of Dangerous Goods regulations
- Knowledge of Weight & Balance procedures
- PC based skills including Microsoft Word/ Excel/ E-mail.
Other job related information
- Shift pattern
- The job holder is also responsible for adhering to the relevant health and safety requirements and safe working practices applicable to their employment.
Salary & Benefits
Join our growing team and enjoy a competitive remuneration package, discounts on flights and hotel stays. Find out more about working with us in our website www.emirates.com/careersext to be provided
Skills
OperationsIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Emirates (Arabic: طَيَران الإمارات DMG: Ṭayarān Al-Imārāt) is one of the two flag carriers of the United Arab Emirates (the other being Etihad Airways). Based in Garhoud, Dubai, the airline is a subsidiary of The Emirates Group, which is owned by the government of Dubai's Investment Corporation of Dubai.[3] It is the largest airline in the Middle East,[4] operating over 3,600 flights per week from its hub at Terminal 3 of Dubai International Airport. It operates to more than 150 cities in 80 countries across six continents on its fleet of nearly 300 aircraft.[5] Cargo activities are undertaken by Emirates SkyCargo.[6]
Emirates is the world's fourth-largest airline by scheduled revenue passenger-kilometers flown.[7] It is also the second-largest in terms of freight tonne-kilometers flown.
During the mid-1980s, Gulf Air began to cut back its services to Dubai. As a result, Emirates was founded on 15 March 1985, with backing from Dubai's royal family and its first two aircraft provided by Pakistan International Airlines. With $10 million in start-up capital, it was required to operate independently of government subsidies. Pakistan International Airlines also provided free training facilities to Emirates' cabin crew at Karachi Airport. The airline was founded by Ahmed bin Saeed Al Maktoum, the airline's present chairman. In the years following its founding, the airline rapidly expanded both its fleet and its destinations. In October 2008, Emirates moved all of its operations at Dubai International Airport to Terminal 3.
Important dates & deadlines?
Application Deadline
30 Jun 24, 12:12 PM IST
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