Process Manager

Job Purpose
At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers Fly Better.
We are seeking an experienced Business Process Lead to lead the design and standardisation of Finance and Procurement processes as part of the ERP transformation program replacing multiple legacy finance systems across several companies.
This role will be responsible for defining standardised processes, making key design decisions and ensuring alignment across participating entities for core finance and procurement functions that includes Procurement and supply chain, Invoice to Pay (including payments), Order to Cash and Record to Report.
Working closely with program leadership, functional stakeholders, and the ERP implementation partner, the Business Process Lead will ensure that the future-state processes are standardised, scalable and aligned with the capabilities of the new ERP platform.
This is an On Site 36 Month Fixed Term Contract.
In This Role, You Will

• Lead the design and standardisation of global finance and procurement process across multiple entities as part of the ERP transformation program.
• Define and approve future-state business processes covering Finance and Procurement, ensuring alignment with ERP capabilities and industry best practices.
• Act as the functional decision authority for enterprise architecture and process design, resolving cross-entity requirements and ensuring alignment with global design principles and program governance.
  
• Facilitate global design workshops and stakeholder engagement with finance, procurement, IT and implementation partners to drive consensus and standardisation.
• Ensure business requirements are translated into clear functional specifications and aligned with the ERP solution architecture, minimising customisation and promoting stand processes.
• Oversee process validation and testing, supporting user acceptance testing and ensuring readiness for successful deployment across participating companies.
• Support organisational readiness and adoption of new processes across participating companies.
  

Qualification
To be considered for this role, you must meet the below requirements:

• Degree or Honours (12+3 or equivalent) in Business, Finance, , IT, Engineering, Supply Chain, or a related discipline
• 10+ Years proven experience working within finance and procurement together with transformation programs experience.
• Minimum 5 years in business process, transformation, or ERP roles.

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  Prior experience as a Process Owner, Functional Lead, or Business SME on ERP programs would be of advantage
• Strong understanding and expertise in Finance and Procurement business processes
• Experience in leading enterprise architecture and process design within ERP implementations
• Strong decision-making and governance capability
• Ability to drive standardisation across multiple entities
• Excellent stakeholder facilitation and workshop leadership
• Strong understanding of integrated ERP finance architectures
• Experience in multi entity or multinational organisations.
  

Leadership Role: Yes.
Salary & benefits
Join us in Dubai and enjoy an attractive tax free salary, alongside travel benefits that are exclusive to our industry, including discounted flights and hotel stays around the world. This role also offers an excellent leave and healthcare package, transport benefits, life insurance, and more.
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