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Job Description
What role you will play in team: You will be the product owner responsible for improving the passenger experience across various touchpoints within Emirates' airline operations. This includes working closely with technology, operations, and customer service teams.
What you will do: You'll define and deliver product enhancements that increase passenger satisfaction and operational efficiency. This includes user research, data analysis, and strategic planning.
Key responsibility:
- Develop and execute the product roadmap for passenger services.
- Conduct market research and competitive analysis within the airline industry.
- Collaborate with technology teams to develop and implement new features and improvements.
- Work with operations teams to integrate new products and services.
- Analyze user data and feedback to identify areas for improvement.
- Ensure compliance with relevant regulations and industry standards.
Required Qualification and Skills:
- Bachelor's degree in business administration, aviation management, or a related field.
- 1-2 years of experience in product management, preferably in the travel or airline industry.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
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Benefits Included:
- Competitive salary and benefits package.
- International travel opportunities.
- Opportunity to work for a leading global airline.
A Day in the Life: A day might involve reviewing passenger feedback, meeting with stakeholders, analyzing data, and attending cross-functional team meetings.
Skills
Airline IndustryPassenger ServicesProduct StrategyData AnalysisCommunicationIf an employer asks you to pay any kind of fee, please notify us immediately. Jobaaj does not charge any fee from the applicants and we do not allow other companies also to do so.
About Company
Emirates (Arabic: طَيَران الإمارات DMG: Ṭayarān Al-Imārāt) is one of the two flag carriers of the United Arab Emirates (the other being Etihad Airways). Based in Garhoud, Dubai, the airline is a subsidiary of The Emirates Group, which is owned by the government of Dubai's Investment Corporation of Dubai.[3] It is the largest airline in the Middle East,[4] operating over 3,600 flights per week from its hub at Terminal 3 of Dubai International Airport. It operates to more than 150 cities in 80 countries across six continents on its fleet of nearly 300 aircraft.[5] Cargo activities are undertaken by Emirates SkyCargo.[6]
Emirates is the world's fourth-largest airline by scheduled revenue passenger-kilometers flown.[7] It is also the second-largest in terms of freight tonne-kilometers flown.
During the mid-1980s, Gulf Air began to cut back its services to Dubai. As a result, Emirates was founded on 15 March 1985, with backing from Dubai's royal family and its first two aircraft provided by Pakistan International Airlines. With $10 million in start-up capital, it was required to operate independently of government subsidies. Pakistan International Airlines also provided free training facilities to Emirates' cabin crew at Karachi Airport. The airline was founded by Ahmed bin Saeed Al Maktoum, the airline's present chairman. In the years following its founding, the airline rapidly expanded both its fleet and its destinations. In October 2008, Emirates moved all of its operations at Dubai International Airport to Terminal 3.
Important dates & deadlines?
Application Deadline
24 Jun 25, 11:25 AM IST
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Product Manager, Airline Passenger Services
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