Senior Learning And Development Partner

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industrys most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions.

We are looking for an experienced Sr. Learning & Development Partner to design, deliver, and operationalize learning programs across technical, functional, and behavioral domains. This role is at a Seniorlevel, requiring strong ownership, rigorous execution, and the ability to work with cross-functional stakeholders in a fast-moving product/engineering environment.The role is ideal for an L&D professional with broad experience and some exposure to technical training, who enjoys building structure, improving learning systems, and driving measurable impact.

Program Management

• Own end-to-end planning, execution, and reporting of learning programs (technical, functional, leadership, and behavioral)
• Partner with Engineering, Product, and Business stakeholders to identify skill gaps and design relevant learning interventions
• Support rollout of AI-enabled, engineering enablement, and role-based capability programs
• Ensure regulatory compliance courses are up to date and all employees are globally compliant
  

Instructional Design & Content Development

• Create and localize engaging learning materials (facilitator guides, participant decks, e-modules, toolkits, etc.) using instructional design best practices
• Apply instructional design principles to ensure clarity, relevance, and learner engagement
• Review and audit learning content for quality, consistency, and effectiveness
  

Facilitation & Engagement

• Co-facilitate or independently deliver select instructor-led or virtual sessions
• Support trainer coordination, session logistics, participant communication, and feedback loops
• Contribute to manager and leadership enablement programs as needed
  

Learning Operations & Technology

• Support LMS administration, learning workflows, and reporting (assignments, tracking, dashboards)
• Work with internal teams and vendors on e-learning platforms, technical content libraries, and tools
• Contribute to improving global learning processes, SOPs, and operational efficiency
  

Learning Analytics & Impact Measurement:

• Track participation, completion, feedback, and learning effectiveness metrics
• Prepare clear, data-driven insights and reports for L&D and business leadership
• Use insights to continuously improve program design and delivery
  

Change & Culture Enablement:

• Support change management initiatives related to new tools, processes, or ways of working
• Partner on culture, manager enablement, and organization-wide learning initiatives
• Contribute to internal communication and adoption campaigns
  

Innovation & Continuous Improvement:

• Experiment with AI tools and emerging learning technologies to improve learner experience
• Share best practices, ideas, and improvements to strengthen global L&D capability at scale.
  

Minimum Qualifications

• 810 years of experience in Learning & Development, Organizational Development, or related HR roles
• Exposure to technical training or engineering-adjacent learning (tools, platforms, systems, or workflows)
• Strong experience in program ownership, instructional design, and learning delivery
• Hands-on experience with LMS platforms and learning operations
• Strong stakeholder management, communication, and coordination skills

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  Data-driven mindset with attention to detail and execution quality
• Comfortable working in a global, cross-functional environment
  

Preferred Qualifications

• Masters degree in Psychology, HR, Education, or a related field
• Certification in learning design, facilitation, or coaching
• Experience in a product, technology, or engineering-led organization
• Exposure to leadership development, change management, and engineering-adjacent tools or systems
• Familiarity with digital learning tools, AI-enabled learning platforms, or content libraries
• Project or program management certification is a plus
• Ability to work independently and as part of a cross-functional team
• Previous experience in optimizing training processes or increasing program efficiency
  

Why Join Us

• Work on high-impact learning initiatives across engineering, leadership, and culture
• Exposure to AI-enabled learning and modern L&D systems
• Opportunity to grow into senior or managerial L&D roles over time
• Collaborate with a global, high-caliber team in a fast-growing product organization
• Competitive compensation, benefits, and continuous learning opportunities
  

Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

Its a great place to work! Will you join us

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.